NewDay reviews

3.8

71% would recommend to a friend

(460 total reviews)

John Hourican

81% approve of CEO

64% positive business outlook

NewDay has an employee rating of 3.8 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NewDay employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.6 stars).

Reviews by job title

460 reviews
2.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- They pay on market level - Free lunch (albeit quite limited) and coffee - Good office location - You might get a chance to work with smart people - Hybrid 50/50 home/office work policy

Cons

- Recently hired managers created a toxic environment in engineering. You either have to be their friends or be constantly berated and criticised for everything. Incredible levels of nepotism throughout the whole department. Supported by the performance review system that includes arbitrary metrics, which don't have any real values behind them to measure, and can be used as weapons against "undesirables". - Unless you are lucky enough to get hired to work on secret projects, you'll be stuck with mind-numbing dull job of supporting legacy code and implementing small features ("please make that button red instead of green"). The situation made worse by the fact that, while company has some kind of vision of where they want to be, no senior manager is willing to take full responsibility over the process. Everything gets offloaded unto teams ("shift left" they call it) and the most common response to a raised concern is: "Well, why don't you fix it and come back to us with result". As a result, there is no cohesive approach to solving issues, no practices adopted on company level and teams are working in complete silos developing their own stuff. You can take a look at three different services developed by three different teams and they will use completely different approaches. - While inside engineering project management is fairly modern and agile, it doesn't really matter. Because the work of engineering department is 100% controlled by product. And in product they still exist in the world of waterfall, 100 pages specs and 2 year plans. As much as you want to be agile, in the end of the day you'll be asked to give the exact deadline. Or, what actually happens more often, you'll be given a deadline and now you have to figure out how to reach it, obviously no cutting of features is allowed. - Company insists on having people in the office 50% of the time, yet fails to provide proper working environment. WIFI connection in the office is appalling, to the point where people have to turn off their cameras on calls, just to be able to hear and talk. Wired connection is available at every desk, but only 30% of them actually work. The situation have been like this ever since September 2021 when people were told to return to the office, but nothing is being done to fix it. Except for "expressions of concern" and "gathering of evidence" from managers. - Company likes to position itself as a challenger or sometimes even a disrupter in fintech, but in reality the C-level management is stuck deep in the past in their ideas and vision. "Crypto is a scam" and "4 days workweek is cheating" are just a few of the opinions of the management in this company. Don't be blinded by the fancy talk you might get from the engineers recruiting you, this company is not a modern FinTech, it's an old school financial institution with an engineering department attached at the back.

3.0
Jan 11, 2024

It's ok, but lacking in many areas

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits, people are very pleasant, work/life balance is excellent, office is nice.

Cons

It’s important to make the right decision for you, so here are some things I wish I knew before joining. **Benefits** Bonuses are paid in March and people on probation (first six months) aren’t eligible to receive one. This means that if you join NewDay from October onwards, it isn’t possible for you to receive a bonus for about a year and a half. The window to buy extra holiday is only open in January and those on probation aren’t eligible to do so, so if you join NewDay after August, you won’t be able to buy extra holiday until the year after the year after you join. NewDay doesn’t offer paid sick leave (beyond legal minimums) while on probation. None of the above was made clear at offer stage, it was only after joining that they became clear. **Titles** NewDay’s job titles differ significantly from their peers. If you’re applying for a ‘lead developer’ role, that’s the equivalent of ‘engineering manager’ elsewhere. ‘Engineering manager’ at NewDay is the equivalent of a ‘senior engineering manager’ at other companies (managing managers). NewDay has three people with the title ‘head of engineering’, which in most companies is a solo title, and so on. Be sure you’re interviewing for the role you think you’re interviewing for. **Engineering culture and technology** If you’re used to modern tech company culture, NewDay may be different from what you’re expecting. It functions more like a large non-tech organisation than a true tech company. Some ways this manifests: There are limited avenues for sharing knowledge and best practice across teams, which causes silos. A high percentage of contractors. They’re very competent, but it limits the avenues for progression – for example, if you’re managing a team and want to groom a successor, you may have limited opportunities in your team for that as contractors can’t be managers. Expect to receive out-of-date hardware. NewDay is not a place to get a high spec, fast, laptop and high resolution monitors. Infrastructure isn’t modern, although this is a known problem and the company is working on improving it. For example, there is no continuous deployment, and releases are very manual and error prone. Your team will be expected to manage servers, load balancers, etc manually. I’d like to see NewDay develop modern tooling to empower teams to manage their infrastructure without having to become experts in Azure. DevOps has a sweet spot where teams control their stack without being completely left to run their own infrastructure, and NewDay isn’t there yet. As a result of this, your team will spend just as much (or more) time fighting tooling and flaky infrastructure than writing and maintaining code. The company runs on Microsoft Teams, which is a very poor facsimile of Slack. It's not a matter of preference, it's a much worse tool for collaboration within and outside of teams, which has a tangible effect on teams' ability to work well together. You’ll be required to do lots of online training on all kinds of things. In particular, the yearly 'secure code warrior' training feels very patronising and not a good use of time. NewDay’s engineering organisation is aware of many of these issues, so you may be able to positively impact them. There is an appetite in the company for improving the engineering culture.

avatar
NewDay Response
2y
We appreciate your feedback around benefits. It's correct that when you pass your probation, you're able to access a wider range of benefits.
1.0
May 29, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good office location - Free breakfast and lunch - The most generous pension scheme I have ever seen

Cons

- Very bad work culture, driven by fear and escalations, where people escalate to your manager (or your manager’s manager) before even discussing the problem with you - Very project and delivery focused; product management is pretty much non-existent - Very bureaucratic; people prefer calling meetings with loads of attendees (especially managers) even for things that can sorted between 2-3 people in a quick conversation - Commercial teams run the show at NewDay (even when it comes to building products)

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Glassdoor has 484 NewDay reviews submitted anonymously by NewDay employees. Read employee reviews and ratings on Glassdoor to decide if NewDay is right for you.