Is Northern Trains a good company to work for?

Northern Trains has an overall rating of 3.7 out of 5, based on over 198 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 73% of employees would recommend working at Northern Trains to a friend and 59% have a positive outlook for the business. The best reviews about Northern Trains have been left by employees working as Train Driver , Train Conductor and Conductor .

Does Northern Trains pay their employees well?

According to anonymously submitted Glassdoor reviews, Northern Trains employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Northern Trains. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Northern Trains?

73% of Northern Trains employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northern Trains 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Northern Trains?

Train Conductor (24) , Conductor (23) , Train Driver (16) , Railroad Conductor (5) , Train Presentation Leader (5) , Train Presentation Operative (5) , Driver (3) , Manager (3) , Production Manager (3) , Trainee Train Driver (3) , Customer Service Representative (2) , Depot Driver (2) , Designated support officer (2) , Industrial Placement Student (2) , Project Manager (2)

What are the pros of working at Northern Trains according to real employee reviews?

"Great benefits, potential to progress" ((in 12 reviews)); "Good salary" ((in 11 reviews)); "Good time off" ((in 11 reviews)); "Mostly get left alone, good pension" ((in 10 reviews)); "Good pay and good overtime opportunities" ((in 9 reviews))

What are the cons of working at Northern Trains according to real employee reviews?

"Long hours and shift work" ((in 10 reviews)); "Way too many managers who do little to nothing." ((in 6 reviews)); "Shift work" ((in 4 reviews)); "No pay rise in 3 years" ((in 4 reviews)); "Long hours no work life balance" ((in 3 reviews))

What are the top reviewed Northern Trains locations?

Leeds , Manchester , York , Newcastle upon Tyne , Liverpool , Heaton , Sheffield , Blackpool , Blackburn , Bradford , Wigan , Hull , London , Carlisle , Leeds , Newton Heath , Pontefract , Newcastle , Manchester City Centre

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Northern Trains

Northern Trains reviews

3.7

73% would recommend to a friend

(188 total reviews)

Tricia Williams

69% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (188 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Northern Trains has an employee rating of 3.7 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northern Trains employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

188 reviews

4.0

Apr 21, 2026

Work life balance

Train conductor

Recommend

CEO approval

Business Outlook

Pros

Good basic pay with commission & overtime available. Final salary pension plus secondary pension scheme

Cons

Allocated holidays (can be swapped amongst yourselves) Early starts, late finishes & weekend working

1.0

Apr 2, 2026

Boring, lonely, stressful

Conductor

Recommend

CEO approval

Business Outlook

Pros

Mostly get left alone, good pension

Cons

Stressful assessments, disrespected by managers and passengers, horrible shift start and finish times, Saturday night drunks make it unbearable at times

4.0

Mar 12, 2026

Good, but stressful at times.

Conductor

Recommend

CEO approval

Business Outlook

Pros

Very rewarding with each day being different

Cons

Poor work-life balance with unsociable hours.

Viewing 1 - 3 of 188 Reviews

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Jobs at Northern Trains

Train Service Controller

Newcastle upon Tyne, England

£52K - £52K /yr

(Employer provided)

View job

Trainee Train Conductor

Train Cleaner - Nights

Train Service Controller