Does Phoenix Learning & Care Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Learning & Care Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Phoenix Learning & Care Group. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Phoenix Learning & Care Group?

68% of Phoenix Learning & Care Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Learning & Care Group 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Phoenix Learning & Care Group?

Residential Support Worker (4) , Support Worker (4) , Teacher (3) , People Services Administrator (2)

What are the pros of working at Phoenix Learning & Care Group according to real employee reviews?

"People you work with are great people and mostly have great passion for the job." ((in 4 reviews)); "Competitive pay" ((in 2 reviews))

What are the cons of working at Phoenix Learning & Care Group according to real employee reviews?

"long hours as to be expected in care." ((in 3 reviews)); "Management don't care about you, you're just a number to them" ((in 3 reviews))

What are the top reviewed Phoenix Learning & Care Group locations?

Tiverton , Bristol , Plymouth , Dawlish , Thatcham , Wales , Torpoint , Barnstaple , Newton Abbot , Exeter

Phoenix Learning & Care Group reviews

3.8

68% would recommend to a friend

(25 total reviews)

Jonathan Pain

93% approve of CEO

73% positive business outlook

Ratings by race ethnicity

Race / Ethnicity

Phoenix Learning & Care Group has an employee rating of 3.8 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Learning & Care Group employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

25 reviews

3.0

May 17, 2022

Good pay okay place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive pay Good middle management Good staff team

Cons

Poor top management No clue what the staff are doing Only worries about profit

1.0

Apr 29, 2022

Awful company

Residential support worker

Recommend

CEO approval

Business Outlook

Pros

Free food when on shift Doing fun things at work

Cons

You get sent to other homes all over the country, ALL of the time. Management don't care about you, you're just a number to them No support from management

Phoenix Learning & Care Group Response

3y

Thank you for your review. We are sorry that you feel this way. I would encourage talking to your People Services Business Partner or your Employee Forum Rep your specific feedback as with this information we can then look to see what improvements can be made but also communicate to you what positive steps we are already working on.

5.0

Jun 16, 2025

Easily the best company I've worked for

Residential support worker

Recommend

CEO approval

Business Outlook

Pros

The rate of pay is good when accounting for sleep ins, great team and support networks.

Cons

Long shifts that aren't for everyone.

Viewing 1 - 3 of 25 Reviews

Jobs at Phoenix Learning & Care Group

Join the Founding Team at Havencross– a new School by Phoenix Learning & Care Group (All Roles)

Tiverton, North West England, England