Pilkington reviews

Each shift of each department is played off one another, eg this shift produced this amount of glass, are you going to beat them, There is no real inter-departmental co-operation, in fact the opposite is true with departments trying to blame each other for mistakes. The whole factory seems to operate within the blame culture with no-one willing to say sorry ,my fault. Managed, Foremen, Supervisors al enjoy the Authority they have but don't want to accept the responsibilty that goes with it. The majority of management and middle-management have been employed here since they left school, they have never worked anywhere else and they believe if you shout loud enough you will win any argument. They have no communication skills, no people skills, they hear but don't listen, basically they're right you're wrong. All the foremen and supervisors are "YES MEN" exactly what Senior Management wants

Old fashioned union values, poor leadership and commincation. No clear direction in where the company is heading. Decisions seem to be reactive rather than proactive.