Is Rentokil Initial a good company to work for?

Rentokil Initial has an overall rating of 3.6 out of 5, based on over 2,073 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Rentokil Initial to a friend and 63% have a positive outlook for the business. The best reviews about Rentokil Initial have been left by employees working as Senior Surveyor , Key Account Manager and Surveyor .

Does Rentokil Initial pay their employees well?

According to anonymously submitted Glassdoor reviews, Rentokil Initial employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Rentokil Initial. This rating has been stable over the past 12 months.

How satisfied are employees working at Rentokil Initial?

67% of Rentokil Initial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rentokil Initial 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rentokil Initial?

Pest Control Technician (108) , Surveyor (90) , Technician (56) , Sales Consultant (41) , Key Account Manager (35) , Manager (27) , Team Leader (26) , Customer Service Representative (21) , Account Manager (19) , Operations Manager (19) , Service Technician (17) , Sales Representative (16) , Sales (15) , Sales Manager (15) , Credit Controller (13)

What are the pros of working at Rentokil Initial according to real employee reviews?

"Training is excellent and well organised" ((in 82 reviews)); "Great people and Environment." ((in 70 reviews)); "Colleagues were nice and sound" ((in 66 reviews)); "Going into 2019 we have a great Team and i am very excited for the year ahead." ((in 46 reviews)); "Good benefits and stability." ((in 36 reviews))

What are the cons of working at Rentokil Initial according to real employee reviews?

"poor management and lack of appreciation for hard work" ((in 79 reviews)); "Starting basic salary is low" ((in 56 reviews)); "Low pay Compare to other" ((in 52 reviews)); "No work/life balance" ((in 36 reviews)); "Long hours and lots of travel depending on the area that you work in (not necessarily a bad thing)." ((in 26 reviews))

What are the top reviewed Rentokil Initial locations?

London , Birmingham , Crawley , Glasgow , Camberley , Dudley , Bristol , Leeds , Edinburgh , Haydock , Manchester , Rosyth , Belfast , Maidstone , Leicester , Liverpool , Crayford , Brentford , Dunfermline , Morecambe , Fareham , Northampton , Newcastle upon Tyne , Cwmbran , Cardiff , Southampton , Portsmouth , Lincoln , Oxford , Nottingham

Rentokil Initial reviews

3.6

67% would recommend to a friend

(1,697 total reviews)

Andy Ransom

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,697 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rentokil Initial has an employee rating of 3.6 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rentokil Initial employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jun 24, 2026

Friendly coworkers overshadowed by low commissions and micromanagement

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Some friendly people in the office.

Cons

Commissions very hard to hit and when you do hit them they are very low. Micromanagement from bosses and they all joke about how bad the service they provide is.

Rentokil Initial Response

2d

Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.

3.0

Jun 15, 2026

Good benefits and nice management, but low pay for constant issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

Rentokil Initial Response

1w

Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.

5.0

Jun 10, 2026

Great place to start a career, but lots of travel

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good place to work and good to start and grow career

Cons

There was Lots of travel involved

Rentokil Initial Response

2w

Thank you for sharing your 5 star review. We are so pleased that you found Rentokil Initial a good place to work and grow your career.

Viewing 1 - 3 of 1,697 Reviews

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Jobs at Rentokil Initial