ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 8, 2026

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceNow has been a great company to work at

Cons

I current have no cons to give

5.0
Apr 7, 2026

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture Good pay Great benefits Flexible working

Cons

No cons whilst working at the company

Viewing 1 - 3 of 5,667 Reviews

Glassdoor has 6,599 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.