The Home Depot reviews

3.7

68% would recommend to a friend

(55,769 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

* Provide training for qualifications * Flexible working and holidays

Cons

* Historic culture of bullying, discrimination and harassment by middle management (in existence since 2007 and worsening). * "Free for all" in terms of staff discipline and management. Urgent need for a fully functioning HR Section with staff that have knowledge of employment law. HR has no authority with decisions left to managers without the necessary experience or knowledge when things go wrong. * Performance culture (Yr End Review) based on who you know rather than on results. Managers too blinded by personality rather than on delivery. Poor performance ignored.Management never accepts responsibility for failings or puts things right. * To move posts you either have to apply externally or leave with management often interfering in applications to stop people moving. For some staff, the issues are such that it can affect mental health through the inability to move posts quickly or not at all. Lack of duty of care shown in all levels throughout the organisation. Your success is based on the quality of your management and under Transformation, you no longer have the ability to move to get out of situations. * Promotion is almost impossible to achieve in lower grades especially in Finance and Project Controls with only 10% salary increase offered. Lower starting salaries since Transformation. Ability to earn more is based on Management offering you and recognising work which exceeds objectives (rare). Very common to be expected to take on work at higher grades with DE&S failing to pay deputising allowance. Continual history of broken promises from management. * Continual drive to recruit from outside and ignore talent within the organisation * Better opportunities in Project Management and Commercial than in Cost Control or Finance (poorly managed) * Culture of middle management bearing down on lower staff, imposing unreasonable workloads and expecting staff to work whilst on leave, weekends or evenings whilst the management has a life. Difficult to take leave. * Since 2016, blame culture is common practice where management fails to respond to feedback. Working relationships with other functions can be strained to the point at which processes fail to function effectively. No support from management in many cases. * Parking onsite and commuting is an issue. * Not an inclusive culture - disabled staff in particular tend to have a poor experience where managers cannot be bothered to service or respect reasonable adjustments. Often witnessed staff excluded from activities *Lack of on the job training - you have to train yourself and don't expect help from others. Some (not all) staff are very self centred and back stabbing is common.

1.0
May 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Because you have a need for a job to pay your bills but keep looking. And you can also meet and work with some good people.

Cons

They don't pay what they claim in the glass door app. They have very high expectations for the little that they pay and no night differential.

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The Home Depot Response
11y
Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly 300,000 associates share The Home Depot’s “orange-blooded” culture, which encourages inclusion, passion and respect both within the company and extending to all parts of our lives. To learn more about our values, visit the “Our Culture” section of our careers website.
3.0
Jan 22, 2026

Warehouse

Recommend
CEO approval
Business Outlook

Pros

Holiday lengths are very good

Cons

I had to work long hours

Viewing 1 - 3 of 55,769 Reviews

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