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The Open University

Engaged Employer

The Open University reviews

3.8

67% would recommend to a friend

(693 total reviews)
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Dave Phoenix

62% approve of CEO

42% positive business outlook

The Open University has an employee rating of 3.8 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Open University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

693 reviews
1.0
Dec 16, 2015

Untrained is the way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Now there is a question, ARE THERE ANY! Yes they give good holidays, oh dear I really cant think of any more.

Cons

To many to list. including management bullying. underhand tactics. The current interview system sees people promoted with no qualifications or training and it stays that way. Its a big case of if your face does not fit then you do not get anywhere. The harder you work the less respect you get and the more qualified you are the bigger the bin they go in. HR policies do not fit with current law and they will back anyone up that has manager in their title even if they are the biggest screw up known to man. Which is very strange considering the amount of law courses they offer. No so much a case of practice what you preach more a case of do what we please.

1.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

This used to be a great company to work for but all the Pros have gone. Most staff are looking to leave because of the changes and the OU is running itself out of business!

Cons

There are NO career progression opportunities anymore. Annual "staff satisfaction" survey results get worse year on year. A very arrogant, draconian management culture that imposes bad decision making and refuses to listen to staff who actually do the job and could recommend an enhanced way of working. Lots of downgrading of jobs, increased workload and 6 day work-shift patterns which is resulting in a massive turnover of staff. The OU is in the process of closing 8 Regional Centres across England making approx 1000 knowledgeable staff redundant. At this rate the OU will go out of business over the coming years.

1.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The Open University is a great organisation which I used to love working in. It does genuinely inspirational work and is full of really good people. A particular benefit is that staff can study the university courses for free.

Cons

Unfortunately my university unit is not in a good place. People are anxious and fearful and mostly just keeping their heads down in survival mode. This is due to a senior manager with an appalling leadership style. People are belittled and humiliated on a daily basis. The first question you learn to ask when you get in is 'what mood is he in today'. People are shouted at and threatened with losing their jobs on a regular basis. If you have an idea then you had better make sure it is one which will be approved of before voicing it. The people who were prepared to try and change things have all left - mostly not of their own accord.

Viewing 1 - 3 of 693 Reviews

Glassdoor has 845 The Open University reviews submitted anonymously by The Open University employees. Read employee reviews and ratings on Glassdoor to decide if The Open University is right for you.