Is Transport for London a good company to work for?

Transport for London has an overall rating of 3.9 out of 5, based on over 1,932 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 77% of employees would recommend working at Transport for London to a friend and 56% have a positive outlook for the business. The best reviews about Transport for London have been left by employees working as Train Driver , Apprentice and Compliance Officer .

Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Transport for London?

77% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (19) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Work Life Balance is good" ((in 151 reviews)); "Good pension and travel benefits" ((in 110 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 95 reviews)); "Good pay and free use of public transport" ((in 92 reviews)); "good salary and pensions" ((in 68 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 59 reviews)); "no career progression unless you are/have been on a graduate scheme" ((in 44 reviews)); "Long hours and stressful at times" ((in 34 reviews)); "Senior managers do not care how hard you work." ((in 30 reviews)); "Incompetent senior management, to difficult to progress if you do not know any one." ((in 29 reviews))

What are the top reviewed Transport for London locations?

London , Southwark , Greenwich , Stratford , Victoria , Covent Garden , Plumstead , Golders Green , Londonderry County Borough , Camden Town , Plumstead , March , Rickmansworth , Holborn , Aylesbury , Acton , Hackney , Canterbury , Dartford , Manchester , Tilbury , Hammersmith , Kingston upon Hull , Maidenhead , Coventry , Uxbridge , Gatwick , Glasgow , Unish , Barking

Transport for London reviews

3.9

77% would recommend to a friend

(1,645 total reviews)

Andrew Lord

70% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,645 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Jun 24, 2026

Stability and benefits overshadowed by outdated systems

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Stablity I guess Free oyster card/travel Decent pension Laid back enviroment

Cons

Outdated systems. Buareuacratic energy. Legacy minded not just by systems but ways of working. Slow, pace is slow. Lack of urgency to modernise ways of working and resolve common IT practices. Too reactive and passive at time

4.0

Jun 23, 2026

Great work-life balance, but slow career progression

Senior engineering leader

Recommend

CEO approval

Business Outlook

Pros

Great work life balance with working from home only 2.5 days a week. Flexible working and condensed hours available. Great benefits like company car and bike schemes. Discounts on Eurostar and discounts on some stores. Lots of training available both internally and externally. Very progressive in some departments, most diverse workforce I’ve ever worked in. Lots of women in leadership roles.

Cons

Very little or slow movement, can take some time to progress through the ranks. Bonuses are capped based on a maximum of around 6% of salary for exceeded. Can be very political and sometimes there is nepotism.

4.0

Jun 10, 2026

Great support and respect, but slow advancement

Assistant commercial manager

Recommend

CEO approval

Business Outlook

Pros

Good support for things like mental health. Treated fairly and respectfully. Managers I’ve worked with have always been supportive.

Cons

Hard to move up a grad internally.

Viewing 1 - 3 of 1,645 Reviews

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Jobs at Transport for London

SHE Business Partner - London Underground Assets

Corporate Fundraising Executive