Trayport reviews

3.7

64% would recommend to a friend

(124 total reviews)
avatar

Peter Conroy

73% approve of CEO

49% positive business outlook

Trayport has an employee rating of 3.7 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trayport employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

124 reviews
2.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Free Coke and good work life balance. Work from Home and generally flexible working. Some smart people, but the best have largely moved on. Pay isn't bad, but isn't great either. Good benefits package tho.

Cons

Culture of bullying and intimidation in the Technology department, led by the CTO. Constant job threats for having even a slightly different opinion makes work stressful. Keeps making the same mistakes, and what used to be at least current with technology is now hopelessly behind the curve. They follow the "Half Arsed Agile Manifesto" more than the real one, and they are adopting tools and practices in the "hold" on the Thoughtworks Technology Radar (i.e. TFS) Projects overrunning by months being touted as success leads to lower morale in the teams that continually deliver business value. "Superstar" teams who never finish are rewarded with praise, while those on brownfield projects are chastised for not predicting what idea of the month is being implemented this month. Lots of half implemented ideas have led to lots of fragmentation across the company as nothing is ever finished when it comes to effecting change. Example, there was a goal last year to unify tools to 1 strict toolset. They have doubled the number of tools. One month QA were moved from Technology to Delivery. 2 months later almost all the QA were made Developers. Most of them have zero developer experience, but are great QAs. Massive switch in terms of quality of people hired. Used to get top candidates with years of experience. Most new hires are fresh out of university and have no experience of working on large legacy codebases. Lots of mistakes are made, and these are blamed on the senior guys. Easiest way to get hired is to be friends with or related to the boss - qualifications don't matter then.

2.0
May 14, 2015

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free goodies, flexible time and WFH, benefits, casual dress code, weekend away, socials. Some of the engineers are very good.

Cons

Trayport is the master of propaganda. They say you will be able to learn interesting technologies and then you learn how to meet deadlines by cutting corners. They say you will work in a relaxed atmosphere and then you face witch hunts and bullying. They say you will work with talented developers and then you discover that most of them left already. They promise internal mobility, but what they really mean is moving desks (Trayport loves to shuffle people). You read some great reviews here and then you discover that they are fakes written by Trayport management. A special thing about Trayport is their obsession with processes, methodologies, Kanban, Agile, Scrum, you name it. Management sees and abuses methodologies as tools to micro-manage engineers. Before deadlines Trayport uses the following "methodology": in the morning you are told what to do, and in the evening you report status to managers. And, because propaganda is important, they say it is Scrum (just with one day sprints).

1.0
Apr 12, 2015

Past its golden age

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Appears to have a strong market position in its niche. Still a few talented developers around. Great views over Shoreditch.

Cons

Sadly the development process at Trayport has fallen into the hands of managers who have no idea how to guide and motivate developers. I came across this quote from Ed Catmull of Pixar: "I believe that managers must loosen the controls, not tighten them. They must accept risk; they must trust the people they work with and strive to clear the path for them; and always, they must pay attention to and engage with anything that creates fear." Let's compare that with the Trayport experience: "...managers must loosen the controls..." At Trayport there are attempts to give teams the illusion of autonomy, but teams must guess 'the right answer'. If their solution doesn't match up with management's view of the world, threats will ensue. This might actually be bearable if the management's view had any coherence. It does not. "They must accept risk..." A strong culture of risk-aversion has set in. In a way that's understandable - if bugs go out, money is lost. But management does not have the insight to realize that 0 risk == 0 progress, and there are always tradeoffs. Also, unresolved political battles around testing methodologies help Trayport snatch defeat from the jaws of victory. "...they must trust the people they work with and strive to clear the path for them..." There is no trust between most developers (apart perhaps from an inner clique) and management. I never saw any sign of path-clearing. "...and always, they must pay attention to and engage with anything that creates fear." Fear is actually the stock-in-trade of the management at Trayport. I don't mean "shout at you in public" type fear. I think this is because in any open and rational confrontation, the management would stand little chance against the highly intelligent and experienced developers. Instead it's whisper-in-the-ear type fear. A pattern which has happened again and again is: 1) Management makes some vague but apparently important pronouncement. 2) One or more developers seek clarity by asking questions. 3) Management feels threatened. 4) Management says - not even to the devs in question but to their colleagues - "so-and-so better watch out or they'll find themselves sacked/on performance review". It would be funny if we weren't talking about peoples' livelihoods. In fairness I should also say that some of the senior devs also bear responsibility for this situation. This is because they are prepared to play political games to make other individuals and teams look bad, and to secure interesting work for themselves.

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Glassdoor has 131 Trayport reviews submitted anonymously by Trayport employees. Read employee reviews and ratings on Glassdoor to decide if Trayport is right for you.