Unum reviews

3.1

51% would recommend to a friend

(1,412 total reviews)

Mark Till

94% approve of CEO

44% positive business outlook

Unum has an employee rating of 3.1 out of 5 stars, based on 1,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 5, 2019

Appalling employer with zero regard for employee wellbeing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Did offer flexible working, although feel I was given that more by luck than design.

Cons

No one dared to cross the highly incompetent and corrupt management. Those who did were given a black mark. They have a track record of forcing people out of the organisation if they became too challenging in a very unpleasant manner. Frightened of employing anyone with real talent as this would show up just how clueless and backward senior management are. Actively seem to employ managers who have zero empathy or any human qualities. Considering they are a "wellbeing" company their own practices are particularly shameful and deserve to be exposed.

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pension. Dorking office pleasant. Clear purpose from CEO

Cons

This organisation was once viewed as a positive place to work, but that has significantly changed over time. The culture has become highly rigid and inflexible, with policies that do not align with the values the company promotes externally. Attendance requirements are enforced strictly with little to no consideration for individual circumstances, creating a working environment that feels unsupportive and out of step with modern industry practices. There is also a noticeable imbalance in how benefits are distributed across different levels, with certain groups receiving access to healthcare options that are not available to others. Despite operating in the health and wellbeing space, employee benefits are limited and do not reflect a strong commitment to staff wellbeing or preventative care. Overall, employees are not made to feel valued or trusted, and policies prioritise control over flexibility. While the company positions itself as a leader in its field, its internal approach to people management does not reflect this.

1.0
Oct 8, 2021

Overworked, undervalued & toxic ‘colleagues’

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office grounds itself (Dorking) is pretty, not fit for purpose… but pretty. (Advice for new starters - do your best to suck up, be female, and be a working mum… you’ll ’fit in’ and be promoted in no time)

Cons

A company once known for appreciating and paying its staff well was reciprocated by knowledgable and committed employees. However this has changed over the years, with a girls playground mentality between management, promotion and pay increases (including bonuses) favouring friends as opposed to those more deserving has left massive holes across departments with leavers shooting the roof, and a bitter taste for many of those who have stayed in hope of better things to come (don’t hold your breath). View all the reviews. Positive reviews for this corrupt and toxic company are predominantly from staff in the states, or management in the UK. Delve deeper and you’ll see the recurring themes.

Viewing 1 - 3 of 1,412 Reviews

Glassdoor has 2,356 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.