VFS Global reviews

4.1

79% would recommend to a friend

(1,528 total reviews)
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Zubin Karkaria

89% approve of CEO

77% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,528 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 8, 2018

submission officer

Recommend
CEO approval
Business Outlook

Pros

This is a very bad company, so no pros.

Cons

This is the worst company I have ever worked for. This company doesn't care about employees and only care and spend money on the higher management. We were doing between 8 to 10 hours overtime a day, unpaid of course! Appalling company! No respect for employees. Absolutely awful. Do not bother to apply.

1.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Interesting seeing how Commissions work from the other side of the desk. Colleagues were generally nice, before management started pitting us against each other.

Cons

They lie. Starting from my interview, they lied. They pay minimum wage but package it up with your legally entitled holiday pay and call it £9 per hour. Frequently not paid overtime, of which there was a significant amount. Management will pretend to be on your side, but throw you under the bus at the first sign of trouble. You will get a bollocking if you make a mistake, but there is no one around to ask for guidance during complex cases. I feel horrible saying this, but unfortunately it's true: you have zero chance of any kind of promotion unless you're Indian.

1.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

if you need experience and have no choice

Cons

salary is terrible overworked for low pay especially in London High turnover of staff everyone is temporary Management are horrible and patronising Extremely terrible handling of the pandemic attempted to fire 3/4 of staff and then furloughed everyone to then cancel contracts when the scheme ended. Expect you to work like a dog literally do 50 things at once with no recognition

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VFS Global Response
5y
Thank you for your review. We’re sorry to hear about the issues you had encountered and would like to have our team to look into it. Please email us directly at communications@vfsglobal.com to appropriately address it. Look forward to hearing from you.
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Glassdoor has 1,839 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.