Is Welcome Break a good company to work for?

Welcome Break has an overall rating of 3.9 out of 5, based on over 609 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 70% of employees would recommend working at Welcome Break to a friend and 65% have a positive outlook for the business. The best reviews about Welcome Break have been left by employees working as UBM , Business Unit Manager and Manager .

Does Welcome Break pay their employees well?

According to anonymously submitted Glassdoor reviews, Welcome Break employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Welcome Break. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Welcome Break?

70% of Welcome Break employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Welcome Break 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Welcome Break?

Team Member (37) , UBM (37) , Barista (33) , Assistant Manager (25) , Unit Business Manager (22) , Sales Assistant (21) , Service Leader (20) , Manager (14) , Sales Team Member (13) , Customer Service (12) , Business Unit Manager (11) , Site Manager (10) , Unit Manager (9) , Shift Manager (8) , Store Manager (7)

What are the pros of working at Welcome Break according to real employee reviews?

"Good benefits including 50% off on site and 70% off hotels" ((in 31 reviews)); "everyone is friendly and there to help you and we are one big team" ((in 27 reviews)); "Nice people and paid weekly" ((in 24 reviews)); "Great and friendly staff to work with" ((in 17 reviews)); "Free food for managers and free drinks for team members" ((in 12 reviews))

What are the cons of working at Welcome Break according to real employee reviews?

"Management of seasonal contract was poor" ((in 42 reviews)); "Very low pay, no progress" ((in 26 reviews)); "High up managers are rude and not understanding" ((in 16 reviews)); "Long hours are not for everyone." ((in 15 reviews)); "Low salaries and difficult to grow" ((in 13 reviews))

What Welcome Break locations have received the highest employee ratings?

Corley , Newark on Trent , Sheffield , Leicester , Abington , Milton Keynes , Newport Pagnell , Fleet , Warwick

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Welcome Break

Part of Applegreen

Welcome Break reviews

3.9

70% would recommend to a friend

(590 total reviews)

John Diviney

87% approve of CEO

65% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Work/Life balance

Welcome Break has an employee rating of 3.9 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

590 reviews

5.0

Mar 14, 2026

Positive work environment and good management

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Good working environment Friendly and supportive

Cons

Work can sometimes be busy during peak hours

Welcome Break Response

2mo

Thank you so much for sharing your feedback. We're truly happy to hear that you felt supported and valued, as fostering an inclusive environment means a lot to us. Your feedback about working at Welcome Break helps make our teams even stronger. Chloe Merrick Resourcing Business Partner

4.0

Jun 8, 2026

Fair pay in a fun but poorly managed environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fair pay Conducive environment Fun

Cons

Time management Poor feedback route

3.0

May 29, 2026

Good atmosphere but can get busy working alone

Chef team member

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere working with some college.

Cons

Working alone when getting busy in the kitchen.

Viewing 1 - 3 of 590 Reviews

Jobs at Welcome Break

Customer Service Manager

Warwick, West Midlands, England

£36K - £36K /yr

(Employer provided)

View job

Reception Team Member