Zizzi Restaurants reviews

3.8

64% would recommend to a friend

(667 total reviews)
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Harry Heeley

74% approve of CEO

56% positive business outlook

Zizzi Restaurants has an employee rating of 3.8 out of 5 stars, based on 667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zizzi Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

667 reviews
5.0
Feb 10, 2026

Amazing company

Recommend
CEO approval
Business Outlook

Pros

- Communication is amazing! - Very clear and easy instructions - Good information

Cons

- I have nothing negative to say, I had a very positive experience

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Zizzi Restaurants Response
3mo
Thank you for taking the time to leave us a review. Your comments are greatly appreciated
1.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

I believe it's good company for waiters who want to make a career as it's really easy to get promotion.

Cons

Zizzi for me has been the worst work experience so far. Absolutely no help/support from head office when you have a trouble in the branch. My last two months in the company I was working literally every day, 70-95 hours per week because my GM and AM got fired, in same time head chef got fired - ( which I understand but first you need to have a replacements, especially in the busy branch like Brighton was ) . They pay really low, chefs starting on 7,20 max 7,50 £ per hour when all chain restaurants around us paid 2 £ more per hour as a standard. I didn't get paid any extras for that 2 months as well ( 23K salary ) even when they knew I was working for 3 managers. Running 25-28K restaurant ( 8-9K Saturday shift ) literally by myself with no even supervisors ( rotas, orders, stock counts + dealing with many problems what this branch at that time had ) don't even mention I didn't get any training ( I came from Jamie's/ Pizza Express and they said it's "same" when I started - no it's not ) My ex GM just gave me a "supervisor" book with nice pictures. I know Zizzi is nice place to eat, however the work conditions are unbelievable and I still can't believe company of this size can allow these things to happen. Btw: as a GM/AGM you need to pay for your staff food and drinks same as other team members, they will force you to work 55-60 hours as a standard, many GMs what I know work even more and everything what they care about are budgets and labour and customer's feedbacks. My last day I was threatened that I will not get paid if I will not come next day to open the restaurant because there was literally no one else to do it ( after one month without day off and 3 weeks in the row over 90 hours per week )... yep, I left with risk I'm not gonna get paid as I was so stressed and exhausted I couldn't even stand anymore. That's a Brighton "Zizziness" in real life!

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Glassdoor has 697 Zizzi Restaurants reviews submitted anonymously by Zizzi Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Zizzi Restaurants is right for you.