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𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 is redefining how teams plan, design, and deliver software. It combines precision and speed with the human oversight needed to ensure trust and accountability. Tools like Capco’s 𝗕𝗔 𝗚𝗲𝗻𝗶𝗲 demonstrate how Agentic AI is making delivery smarter and more efficient. By streamlining how teams capture and refine requirements, it frees them to focus on higher-value work and drives faster, more consistent outcomes. In Part 1 of our series 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, we explore how embedding Agentic AI across the SDLC helps organizations streamline workflows, enhance quality and unlock measurable value at every stage of delivery. 𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗵𝗼𝘄 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 𝗶𝘀 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗲𝗿𝗮 𝗼𝗳 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 ➡️ https://www.capco.com/intelligence/capco-intelligence/navigating-the-sw-development-lifeycle-with-agentic-ai-part-1
Conversational banking is bringing inclusivity to the heart of digital transformation, enabling people to engage through voice, text, or even wearable technology. These interactions not only improve convenience but also make banking more human, empathetic, and connected. In their latest article, 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗯𝗮𝗻𝗸𝗶𝗻𝗴: 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘀𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝗶𝗻 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀, @Sam Riordan, @Graeme Carmichael and @Costa Stathis share how AI-driven conversations are helping financial institutions strengthen relationships, build trust, and remove barriers for vulnerable customers. As expectations continue to grow, this approach offers a smarter, more inclusive way forward. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 to discover how Capco is helping financial institutions give every customer a voice ➡️ https://www.capco.com/Intelligence/Capco-Intelligence/conversational-banking-transforming-customer-interactions
AI agents are advancing fast, but enterprise systems are still too large and complex for any model to fully understand. Scaling autonomy requires a smarter approach that blends retrieval, governance, human expertise, and new working patterns. Part 2 of our series, 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, explores the technical limitations that remain, the critical need for domain expertise, and the operating model that allows organizations to deploy autonomous agents safely and effectively. Building confident autonomy starts with understanding the right safeguards and operating model. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗲𝘅𝗽𝗹𝗼𝗿𝗲 𝘄𝗵𝗮𝘁 𝗶𝘁 𝘁𝗮𝗸𝗲𝘀? 𝗖𝗹𝗶𝗰𝗸 𝗵𝗲𝗿𝗲 ➡️ https://www.capco.com/intelligence/capco-intelligence/navigating-the-sw-development-lifeycle-with-agentic-ai-part-2
AI is transforming surveillance but how prepared is the industry? Our latest 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘂𝗿𝘃𝗲𝗶𝗹𝗹𝗮𝗻𝗰𝗲 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸𝗶𝗻𝗴 𝗥𝗲𝗽𝗼𝗿𝘁 with @NICE Actimize uncovers how 43 institutions are adopting integrated platforms, scaling AI, and reducing false positives. See the trends, challenges, and opportunities reshaping the function. 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗿𝗲𝗽𝗼𝗿𝘁 𝗳𝗶𝗻𝗱𝗶𝗻𝗴𝘀 ➡️ https://www.capco.com/intelligence/capco-intelligence/communications-surveillance-benchmarking-report-2025
Success in capital markets depends on more than speed. It requires the ability to interpret change, act in real time, and scale innovation across complex systems. As markets accelerate, investment banks must respond faster, manage risk smarter, and build resilient architecture that keeps pace with global volatility. In 𝗠𝗶𝗰𝗿𝗼𝘀𝗲𝗰𝗼𝗻𝗱𝘀 𝘁𝗼 𝗶𝗺𝗽𝗮𝗰𝘁, @Jennifer Harding and @Corneliu Rimboiu highlight how real-time data, insight, and modern infrastructure are helping firms achieve agility and lasting market advantage. Discover what it takes to lead in the microsecond era ➡️ https://www.capco.com/Intelligence/Capco-Intelligence/microseconds-to-impact-real-time-investment-banking
We’re proud to share that Capco’s @Ryan Mangan has been shortlisted in the OUTstanding 2025 Future Leader Role Model List by @INvolve - The Inclusion People Ryan’s impact on LGBTQ+ inclusion across Capco has been transformative. As UK Lead of PRIDE@Capco, he has grown the network into a thriving nationwide community, championed intersectional collaboration, and created spaces where colleagues can show up authentically and thrive. This recognition reflects Ryan’s dedication to fostering meaningful change both within Capco and in the wider community. 👉 Explore Capco’s commitment to inclusion: https://www.capco.com/About-Us/Diversity-Equity-And-Inclusion
With the festive season upon us and the year drawing to a close, we were proud to celebrate Capco’s fantastic colleagues at the @Women in Banking and Finance - UK Awards for Achievement 2025 – with teams attending both London and Edinburgh ceremonies. As a long-standing WIBF Corporate Partner, we’re committed to driving meaningful diversity, equity and inclusion across financial services, and we were delighted to be shortlisted in two categories this year. Congratulations to: - Menopause Affinity Group – shortlisted for DEI Innovation Gender Equity Award - @Naomi Macfarlane – shortlisted for Future Leader - @Millicent Lartey – nominated for Inclusive Leader A huge thank you to our Women@Capco Network, DE&I Centre of Excellence, and all our Affinity Groups for championing our DE&I agenda every day.
@Capco was proud to sponsor the inaugural 𝗦𝗜𝗙𝗠𝗔 𝗡𝗲𝘅𝘁𝗚𝗲𝗻 𝗢𝗽𝘀: 𝗗𝗲𝗺𝗼 𝗗𝗮𝘆 and to host the 𝗔𝗜 𝗜𝗻𝗳𝘂𝘀𝗶𝗼𝗻 𝗔𝗰𝗿𝗼𝘀𝘀 𝘁𝗵𝗲 𝗧𝗿𝗮𝗱𝗲 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 panel as part of the program. During the session, @Chelsea Mattias, Partner and Global Head of Capital Markets, moderated a forward-looking discussion on how AI is accelerating change across trading, post-trade operations, and the broader control environment. The discussion highlighted how firms are moving from experimentation to more scalable and well-governed AI adoption across the trade lifecycle. It also underscored the importance of industry collaboration and of applying lessons from previous technology waves to ensure transparency, strong controls, and responsible scaling from the start. The panel brought together leaders who shared actionable perspectives on the future of AI across the trade lifecycle: • @Steve Shillingford, President & CEO, DeepSee • @Michael Fiscella, Managing Director, Global Head of Firmwide Operations, Jefferies • Joseph Sheirer, Senior Vice President, Corporate Financing & Advertising Regulation, FINRA Capco is committed to supporting clients as they navigate this next phase of AI-enabled transformation and build the foundations for resilient, transparent, and scalable adoption across the trade lifecycle. To learn more about our work in this space, contact us here: https://www.capco.com/Industries/capital-markets
The Chief Data Office has come a long way, from risk manager to architect of enterprise intelligence. Explore how the CDO role is evolving through five key stages, from governance and compliance to value creation, AI enablement, and business-wide intelligence. See how the role is being redefined in our latest article by @Syed Hussain and @Joe Forooghian: https://www.capco.com/Intelligence/Capco-Intelligence/the-new-cdo-mandate
We are pleased to welcome @Zoe Hodge as a new UK Partner focused on driving the continued growth of our Insurance and Wealth & Asset Management practices. Based in Scotland, Zoe brings extensive experience in consulting, financial services strategy and client platform transformation to her new role. With a strong track record in delivering impactful change across complex organizations, Zoe’s expertise and proven leadership skills will be invaluable as we help our clients to innovate and grow as they navigate today’s increasingly complex operating landscape. Read more here: https://www.capco.com/About-Us/Newsroom-and-media/zoe-hodge-new-uk-partner-for-insurance-and-wam
