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Todayโs fluid economic landscape is prompting enterprises to optimize their IT investments in favor of greater efficiency, reduced costs, and better performance. This blog explains what relevance a Salesforce Org Optimization Strategy has to such goals, how enterprises can choose the best operating model for their needs, and what benefits the Salesforce Org Optimization can offer. Read the blog to learn more on this - https://lnkd.in/d3eiahSW
Integration strategy adoption isnโt a one-size-fits-all scenario. A Migration Playbook can provide an adaptable tool to manage all phases of your transformation with collaborative, automated, and data-driven capabilities. Find out about the tool kits available for Coforge customers for their migration journey. Read more: https://lnkd.in/ddwnNeRw #IntegrationStrategy #Migration #Automation #transformation #strategy #data #migrationjourney
Manual QC leads to errors & high turn time โ see how Copasys, an automated #QC solution, helped an #Insurance player reduce manual effort by 95% and cost by 50%. Read case study here https://lnkd.in/gE9H4hh9
Complying with regulations is becoming more complex and costly. New advanced technologies, like Copasysยฎ from Coforge #BPS, can keep the cost of #compliance in check. Here are some ways to choose the best possible solution. https://lnkd.in/dsSBdh6q #coforge #blog
An estimated ยฃ130+ Billion is lost annually by businesses in the UK, due to poor #CustomerService. This number would obviously be much higher globally. One of the most common problems in legacy contact centers is that agents must toggle through multiple systems to understand a customer's problem. This makes it difficult to answer customer questions quickly, or track customer problem histories. Todayโs contact centers need a more efficient way to handle call volumes and speed up call resolution to deliver a better customer service experience. What is #ContactCentreTransformation and how can it be achieved? Read this blog to learn more! https://lnkd.in/dMay98jz #Salesforce #MuleSoft #AmazonConnect #ServiceCloudVoice
If you have Duck Creek experience and would like to put it into practice for the insurance industry, then we are looking for you. Apply now to join team Coforge today! Duck Creek Architect - https://lnkd.in/dHe-C73R P&C Insurance Business Analyst - https://lnkd.in/dMRteZEK #coforge #EngageWithTheEmerging #MovingAheadTogether #JobOpportunities #ITJobs #DuckCreek #Insurance #InsuranceJobs
Coforgeโs Global Customer Conference โEngage 2022โ is here with multiple networking opportunities, collaborative learning, expert insights, and much more. #Engage2022 #GlobalCustomerConference
Discover how we helped launch a UK SME Fintech bank through API-led Integration enabling seamless customer journeys. Read more: https://lnkd.in/g52JXSXR #bankingintegration #customerjourney #coforge
Coforge announces a partnership with Databricks to help organizations generate actionable insights from data. Commenting on the alliance, Deepak Khetpal, EVP, Global Head of Data & Analytics, Coforge said, โAs organizations strive to generate real-time actionable insights from data, they need a strong modern data foundation to process the high volume and variety of data from many disparate sources. To address this opportunity, I am pleased to announce our new partnership with Databricks.โ Read more: https://lnkd.in/dsWhhTgG #data #analytics Databricks #partnership
A U.S. nationwide provider of #RealEstate Tax and #MunicipalLien searches reduced the processing time of online search from 14 mins to 8 mins using #RPA implemented by Coforge #BPS. Read the case study on how we improved #Tax & Assessor online search and document download processes https://lnkd.in/dV282_Jh #coforge #casestudy #roboticprocessautomation #rpa