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As part of International Women’s Day celebrations, our colleagues held their hands up high to advocate breaking stereotypes and bringing in change to forge a gender equal world!
Firstsource has won gold at this year’s Welsh Contact Centre Awards! We are delighted to have taken home the awards for Outsourced Contact Centre of the Year, People Engagement and Trainer of the Year. These awards recognise the Firstsource Cardiff teams’ commitment to understanding and responding to customer needs, while delivering great exceptional experiences. Read more all about it here: http://glassdoor.com/slink.htm?key=vQjGb
Firstsource have won gold at this year’s UK Complaint Handling Awards! We are delighted to have taken home the award for Best Personal Entertainment and Telecoms. The award recognise giffgaff’s partnership with Firstsource, which has delivered record breaking results for the telecoms company in a highly competitive marketplace.
We are delighted to announce multiple wins at this year's North East Contact Centre Awards. Firstsource took home gold in the Contact Centre of the Year category as well as several individual awards for the work of our Middlesbrough team! #necca
Delighted to announce our two wins at this year's UK Customer Experience Awards. Firstsource won both the Large Contact Centre category for our Cardiff centre, and Kath Chivers, Vice President – Sales Operations, also won the CX Professional of the Year category. These wins are testament to the dedication of our superb employees - well done to Kath and all of the team in Cardiff! Read more about the awards on our blog:
We are thrilled to announce that Dinesh Jain, President and CFO, has won the ‘Best CFO with Exemplary All Round Performance’ Award at the Asia CFO Excellence Awards, for his all-round performance and exemplary contribution to the acquisition and the structuring of outsourcing deals pertaining to two of our largest clients! We are also delighted to announce that our finance team, under the leadership of Dinesh Jain & Badrinath Bharadwaj, SVP – Finance, have won the ‘Best Finance Team’ Award at the National Awards for CFO Excellence organised by CMO Asia. The award recognises the work done by the finance team and how it has helped the organisation save costs significantly and streamlining processes from a global standpoint.
We have been shortlisted for three awards at this year’s CCA Excellence Awards! CCA Global We are now in in the running to win Best Customer Experience Centre of the Year for our work in our Middlesbrough centre, and the Innovation in BPO category for our partnership with the Financial Services Compensation Scheme. Kath Chivers, Vice President – Sales Operations at Firstsource Solutions, has also been shortlisted for Professional of the Year in the Manager category, which recognises Kath’s dedication to the customer experience industry. http://glassdoor.com/slink.htm?key=vQc6X
We have been shortlisted for three awards at this year’s European Contact Centre and Customer Service Awards! We’ll be in the running to win the the Large Contact Centre of the Year, Medium Contact Centre of the Year and Outsourcing Partnership of the Year categories. Read more all about it on our blog: http://glassdoor.com/slink.htm?key=vQcCy
Firstsource has been recognised as a “leader” in the IAOP Outsourcing 100 list, and named a top company for both customer references and awards and certifications. Another feather in our cap after our recent Investors in People achievement!
Firstsource has ended 2016 on a high! We have won the Best Employer Brand Award for excellence in building the Employer Brand as an Employer of Choice
