Concentrix Customer Service Advisor interview questions
Updated Jun 3, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 7%Staffing AgencyStaffing Agency
- 6%Employee ReferralEmployee Referral
- 6%In PersonIn Person
- 3%RecruiterRecruiter
- 1%OtherOther
Interview search
88 interviews
Concentrix interviews FAQs
- Customer Service Advisor applicants have rated the interview process at Concentrix with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 57.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Advisor roles take an average of 13 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 13 days.
- Common stages of the interview process at Concentrix as a Customer Service Advisor according to 17 Glassdoor interviews include:
Phone interview: 27%
Skills test: 18%
Background check: 13%
One on one interview: 11%
Drug test: 9%
Presentation: 7%
Group panel interview: 7%
Other: 4%
IQ intelligence test: 2%
Personality test: 2%
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