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      Entain

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      Related searches: Entain reviews | Entain jobs | Entain salaries | Entain benefits
      Entain interviewsEntain Customer Service Agent interviewsEntain interview


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      Customer Service Agent Interview

      Oct 30, 2025
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Agent Interview Reviews for Entain

      Customer Service Agent Interview

      Jan 4, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview
      Average interview

      Application

      I interviewed at Entain

      Interview

      First language test to assess grammar skills, and talk with HR representative. Then interview with team leader/team manager about previous experiences. Very positive and comfortable talk. All the questions welcomed. It's a work in shifts, so need to be ready for it.

      Interview questions [1]

      Question 1

      What motivated you to apply to CS?
      Answer question

      Application

      I interviewed at Entain

      Interview

      Very poor teams interview. Not what you no it’s who you no to get job with this company. The pay is lower then it’s competitive by couple grand. Interview system put in Gibraltar is very poor and lack off experience in the process

      Interview questions [1]

      Question 1

      What would you bring to the company
      1 Answer

      Customer Service Agent Interview

      Mar 4, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Entain

      Interview

      An external recruiter contacted me and sent me an online exercise (translation, communication test), when I passed it they called me for a face to face interview. The interview was with my future team leader. She asked me about my experience and why should they hire me. Then she made me real case scenarios to check how I would behave. In the end they let me 30 minutes to take a written test similar to the online one.

      Interview questions [1]

      Question 1

      How would you handle an angry customer?
      Answer question
      2