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Thanks for taking the time to provide your feedback on our interview process and I’m sorry to hear that you didn’t have a good experience.
I appreciate our interview process wasn’t for you, but a couple of things you've said don't tally with how we do things and I’d like to provide a little extra context for anyone reading. Our interview loop consists of 3 stages - a ~15 min telephone call to get to know each other, a 2 hour technical interview to check your skills for the role, and finally a 90 mins final interview to understand if Gearset would be a good fit for you. We split those sessions up at a pace that works for candidates over a few days or weeks, and generally get positive feedback on the structure.
We break up the two interviews because we first want to check if somebody could be great at the role, and then want to check if they could be great at the role at Gearset. Lots of people work in different ways and work for different reasons, so that’s the thing we explore in the final stage. The only stage that may require preparation is the technical stage, where we want to try to recreate a day in the life of the role so may ask a marketer to produce a blog post, or a Software Engineer to write some code, or a Customer Support Engineer to learn about some of the tech they’d be supporting such as GitHub. I haven’t looked at all tasks across all roles recently, but our general rule of thumb is absolutely no more than 4 hours should be spent on an interview task. Even four hours is a lot and the feedback from most candidates is that the tasks we set take less time than that.
In terms of us soliciting reviews from our team, we've never forced nor even incentivized folks to write reviews about Gearset, infact, this would go against everything I stand for. The amazing reviews we’ve received from our employees are because they genuinely enjoy working here and want to let candidates know the reality of life at Gearset. It’s something I’m proud of, that our employees want to share their experiences, and do regularly on other platforms too including LinkedIn.
I’m surprised that you had a nervous response to the question around the future of Gearset and competition. It’s something that we talk about at the company often and we’re confident in our roadmap and the great response that we’re getting from our users. I’d encourage anyone reading that decides to interview to just ask the same question as the reviewer and see what response you get!
Thanks for taking the time to provide feedback on your experience interviewing with Gearset. I'm sorry to hear that it didn't work out for you and I wish you luck with your promotion at your existing employer.