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      Customer Account Associate Interview

      Oct 16, 2019
      Anonymous employee
      Leeds, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Lowell (Leeds, England) in Feb 2019

      Interview

      I had a phone interview with competency questions, followed by a face to face interview with the same questions and a role play. The 1:1 interview was the following day, some of my colleagues attended a group interview rather than a 1:1.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond to help a customer.
      Answer question
      avatar
      Lowell response
      6y
      Thank you for taking the time to leave a review. It is great to hear your interview went well and you have accepted the role as a Customer Account Associate with us! Welcome to Lowell- we wish you the best of luck with us.