Retail Sales Assistant applicants have rated the interview process at New Look with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 69.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Assistant roles take an average of 7 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at New Look overall takes an average of 14 days.
Common stages of the interview process at New Look as a Retail Sales Assistant according to 11 Glassdoor interviews include:
One on one interview: 33%
Presentation: 22%
Skills test: 17%
Personality test: 11%
Background check: 6%
Group panel interview: 6%
Other: 6%
Here are the most commonly searched roles for interview reports -
It was a very easy process was just a informal chat I think I got the job because I portrayed myself to be very enthusiastic the questions were just basic interview questions
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work here
Describe good customer service
How would you deal with a tricky customer
I applied through a staffing agency. I interviewed at New Look in Aug 2025
Interview
Group interview with 9 other candidates
Dress smart to stand out - lots of people dressed in lounge or informal wear
Group exercises such as what would you take on an abandoned shipwreck and being watched doing tasks on shop floor- chilled out and no formal interview questions
Then one on one interview
Casual and informal one-to-one interview. Asked about previous experience and why I wanted to work there. Very standard and straightforward. Tour of the store and interview lasted about 30 minutes total.