How do employees rate Harrods?

Employees rate Harrods 3.3 out of 5 stars based on 2,111 anonymous reviews on Glassdoor. In 2015 , 2017 and 2018 , Harrods employees have voted their company to be one of Glassdoor’s Best Places to Work.

How can I get a job at Harrods?

To get a job at Harrods, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Harrods and prepare for tough questions.

Do people recommend working at Harrods?

Overall, 42% of employees would recommend working at Harrods to a friend. This is based on 2,111 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Harrods?

64% of job seekers rate their interview experience at Harrods as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Harrods.

How do employees rate the business outlook for Harrods?

35% of employees think that Harrods has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Harrods

Harrods Snapshot

3.3

based on 2,097 ratings

42% would recommend to a friend

Michael Ward

57% approve of CEO

Department, Clothing & Shoe StoresIndustry

Description As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to service the needs and aspirations of our customers, to create new stories and bring moments of delight.

Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.

Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story. #TogetherHarrods

Life at Harrods

Why work with us?

About Us

Our Values

Our Promise

Benefits

Join Us

Everyday Excellence

At Harrods, excellence is a commitment. One that drives us to perform with purpose, focus on doing the basics brilliantly, and continually strive to make anything possible. We set clear goals, take ownership, and challenge ourselves to deliver exceptional results through consistent effort and collaboration.

When we do this, everyone benefits. Our customers, our people, and our business. By valuing our culture of trust and open conversation, we challenge norms, share ideas, and empower each other to make a difference every day. Because by making the most of today, we shape the Harrods of tomorrow.

Company updates

Harrods

1w

Today, Harrods proudly raises the Pride flag above our Knightsbridge store. For a culture where everyone belongs, and a place where everyone is welcome. Together, we stand proud. Happy Pride. 🏳️‍🌈 #TogetherHarrods...Show more

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Pride 2026 | Together Harrods

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Harrods

6mo

Step behind the scenes at our Restaurants’ Christmas Show & Tell 🎄 Here at Harrods, our incredible team of chefs from all over the world brings a wealth of heritage and traditions to the table, sparking endless creativity and ideas. But the real magic happens during the planning process, when those flavours and inspirations come together to create the festive dishes guests will enjoy this season....Show more

youtu.be

Inside Our Restaurant Show & Tell: Best Christmas Ever

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Photos

Harrods photo of: Michael Ward - Harrods Awards For Excellence 2022

Harrods awards & accolades

Top Employers United Kingdom Certification, Top Employers Institute, 2015
Britains Top Employers, Top Employers Institute, 2014
Britains Top Employers, CRF Institute, 2012
Best Company to Work For, Best Companies Group, 2012

Glassdoor Awards

Best Places to Work

2018 (#23)2017 (#29)2015 (#12)

Connect with Harrods

Jobs at Harrods

Employee reviews at Harrods

Harrods has an employee rating of 3.3 out of 5 stars, based on 2,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harrods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.8

Career opportunities

2.7

Work/Life balance

2.6

Senior management

Employee reviews

Anonymous employeeCurrent employee

5.0

I love working at Harrods!

Harrods

Harrods Snapshot

Life at Harrods