Policy Expert Snapshot
Who are we?
We’re Policy Expert, one of the UK’s leading personal lines insurers, providing home, car, and pet insurance to over 1.5 million customers. We feel that insurers have under-served customers for too long with confusing policies, expensive renewals and frustrating claims processes. It is time to put customers first!
Since we formed in 2011, we’ve been using proprietary tech and smart data to offer reliable products and exceptional service. And people like what we do. So much so that we’ve been the UK’s No.1 rated home insurance provider for 10 years.
We’re a forward-thinking business that loves to get things done, and as we grow, we plan on continuing to challenge the norms of the insurance industry.
We aim to build longer and deeper relationships with our customers and give them a wow experience to help them see insurance as being a help, not a hindrance.
We have the same passion for our people as we do for our customers.
Why? Because a great business starts with great people, when the team align with company values, they feel more connected. Our values have been designed for our people by our people, our experts.
Our Values:
We Act with Expertise - we apply knowledge, skill and professionalism in our work to help us make smart decisions and deliver impactful results.
We Work as a Team - by leveraging our diverse strengths, we can better innovate, problem-solve and achieve success together.
We Care About People - the well-being of our colleagues, customers, and partners matters to us, demonstrated through our empathy, respect and support
We Stick to Our Principles - we are honest and accountable in our actions, staying true to our values even when faced with challenges
We Get Things Done - we are driven by setting clear goals, taking initiative and delivering on commitments with efficiency and determination
Today, we insure over 1.5 million home, car and pet insurance customers across the UK and are avid investors in people, as such we are proud of having a score of 4.5 out of 5 stars on Glassdoor (voted by our employees).
We’re Policy Expert, one of the UK’s leading personal lines insurers, providing home, car, and pet insurance to over 1.5 million customers. We feel that insurers have under-served customers for too long with confusing policies, expensive renewals and frustrating claims processes. It is time to put customers first!
Since we formed in 2011, we’ve been using proprietary tech and smart data to offer reliable products and exceptional service. And people like what we do. So much so that we’ve been the UK’s No.1 rated home insurance provider for 10 years.
We’re a forward-thinking business that loves to get things done, and as we grow, we plan on continuing to challenge the norms of the insurance industry.
We aim to build longer and deeper relationships with our customers and give them a wow experience to help them see insurance as being a help, not a hindrance.
We have the same passion for our people as we do for our customers.
Why? Because a great business starts with great people, when the team align with company values, they feel more connected. Our values have been designed for our people by our people, our experts.
Our Values:
We Act with Expertise - we apply knowledge, skill and professionalism in our work to help us make smart decisions and deliver impactful results.
We Work as a Team - by leveraging our diverse strengths, we can better innovate, problem-solve and achieve success together.
We Care About People - the well-being of our colleagues, customers, and partners matters to us, demonstrated through our empathy, respect and support
We Stick to Our Principles - we are honest and accountable in our actions, staying true to our values even when faced with challenges
We Get Things Done - we are driven by setting clear goals, taking initiative and delivering on commitments with efficiency and determination
Today, we insure over 1.5 million home, car and pet insurance customers across the UK and are avid investors in people, as such we are proud of having a score of 4.5 out of 5 stars on Glassdoor (voted by our employees).
