Does Barchester Healthcare pay their employees well?

According to anonymously submitted Glassdoor reviews, Barchester Healthcare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Barchester Healthcare. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Barchester Healthcare?

48% of Barchester Healthcare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Barchester Healthcare 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Barchester Healthcare?

Care Assistant (85) , Carer (47) , General Manager (37) , Registered Nurse (34) , Healthcare Assistant (28) , Health Care Assistant (21) , Administrator (15) , Kitchen Assistant (13) , Deputy Manager (11) , Senior Care Assistant (10) , Administrative (8) , Administrative Assistant (8) , Customer Relationship Manager (8) , Nurse (8) , Senior Carer (8)

What are the pros of working at Barchester Healthcare according to real employee reviews?

"The other staff were friendly and inviting during my learning period." ((in 40 reviews)); "Training was good and offer of free lunch." ((in 38 reviews)); "The team at floor level are great" ((in 32 reviews)); "Nice people and very professional" ((in 17 reviews)); "Good salary and good location" ((in 16 reviews))

What are the cons of working at Barchester Healthcare according to real employee reviews?

"The poor residents end up suffering due to the poor management and lack of compassion from higher up." ((in 67 reviews)); "I would urge senior managers to reconsider the above mentioned poor practices and put patient safety first moving forward."" ((in 23 reviews)); "Pay is poor for bank staff members." ((in 23 reviews)); "Long hours sometimes but very rewarding" ((in 20 reviews)); "The managers are big bullies" ((in 17 reviews))

What are the top reviewed Barchester Healthcare locations?

London , Edinburgh , Bristol , Kettering , Birmingham , Hull , Carlisle , Glasgow , Rochester , Truro , Aberdeen , Launceston , Preston , Norwich , Fareham , Basingstoke , Exeter , Gloucester , Oxford , Southampton , Manchester , Peterborough , Bourne , Lincoln , Stockport , Horsham , York , Cardiff , Llanelli , Colchester

Barchester Healthcare reviews

3.4

48% would recommend to a friend

(712 total reviews)

Dr Pete Calveley

60% approve of CEO

51% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Compensation and benefits

3.1

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

Barchester Healthcare has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Barchester Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

712 reviews

1.0

Jun 19, 2026

Awful company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good rate of pay Some good staff

Cons

Senior management appealing, and give no support. Company values a joke. Staff are just a number, barchester do not care about them.

Barchester Healthcare Response

1w

We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.

3.0

Jun 16, 2026

Nothing will ever change

Care assistant

Recommend

CEO approval

Business Outlook

Pros

Some good staff who relly try to do there best and some lovely residents and families

Cons

Management hide things ,concentrate on the wrong issues and don't listen to the good hard working staff. No real way to progress in company unless your a bottom licker.I have a nvq5 yet spoke to like I'm thick..My colleague told can't do nvq as she on visa yet some day staff who also have visa have been put on by Management??? Dice is SUCH a waste of time and does not work at all. 27 nursing demanding residents only get 2 carers at night, in the day 2-nurses and 4-5 carers. We have more and more demands put on us and scolded if unable to find time but days sit about-(not with residents)leave some residents not in a good way yet always claim they are busy. Policy states -speak English unless needed for a resident.. Not in our home!!!! Management and 95%of staff speak in there lingo even In front of residents.. No using phones-yet they use WhatsApp to communicate?? Even using names. The home looks great but on the inside staff stressed, and have no one that will listen.. QI don't see the real home as issues get hidden and more staff put in place so there check means NIL

Barchester Healthcare Response

1w

We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.

3.0

Jun 15, 2026

Good teamwork and learning, but poor senior management

Carer

Recommend

CEO approval

Business Outlook

Pros

Team work and learning culture

Cons

Senior management, not enough time to spend with residents

Barchester Healthcare Response

1w

Thank you for taking the time to share your feedback, we value all reviews as it helps us improve. We would like to discuss your concerns further and see how we can address them. Please email us, in confidence, at onlinefeedback@barchester.com.

Viewing 1 - 3 of 712 Reviews

Jobs at Barchester Healthcare

Food & Beverage Assistant

Sydenham, Northern Ireland

Admin Assistant - Care Home

Admin Assistant - Care Home

Admin Assistant - Care Home

Weekend Admin Assistant -Care Home