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Barchester Healthcare

Engaged Employer

Nothing will ever change - Care Assistant Barchester Healthcare Employee Review

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good staff who relly try to do there best and some lovely residents and families

Cons

Management hide things ,concentrate on the wrong issues and don't listen to the good hard working staff. No real way to progress in company unless your a bottom licker.I have a nvq5 yet spoke to like I'm thick..My colleague told can't do nvq as she on visa yet some day staff who also have visa have been put on by Management??? Dice is SUCH a waste of time and does not work at all. 27 nursing demanding residents only get 2 carers at night, in the day 2-nurses and 4-5 carers. We have more and more demands put on us and scolded if unable to find time but days sit about-(not with residents)leave some residents not in a good way yet always claim they are busy. Policy states -speak English unless needed for a resident.. Not in our home!!!! Management and 95%of staff speak in there lingo even In front of residents.. No using phones-yet they use WhatsApp to communicate?? Even using names. The home looks great but on the inside staff stressed, and have no one that will listen.. QI don't see the real home as issues get hidden and more staff put in place so there check means NIL

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Barchester Healthcare Response
1w
We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.

Explore other reviews about Barchester Healthcare

5.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

wonderful teamwork and lovely workplace

Cons

none of downsides for me when I was working there

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Barchester Healthcare Response
1y
It’s a pleasure to read such positive comments. Thank you for taking the time to share them here.
1.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

I struggle to find anything positive to say anymore. Barchester used to employ superb people but they have all had enough and are leaving in droves. They used to have a brilliant reputation, the management structure was flat, everyone felt that they were part of something special. Not any more. It's all about profit now. Nothing else seems to matter to the current CEO.

Cons

Barchester used to make the 25 Best Big Companies list every year. But they won't get it again. Staff no longer feel valued. Promises are made to new staff but it's all a con. Attrition rates are shocking. The Business School no longer exists and staff development is a joke as the company has slashed its L&D budget yet Barchester continues to claim that their career training is the best in the business. The current board and senior managers have established a hierarchical dictatorship akin to a 1980's corporation which seeks to treat its middle managers like mushrooms.

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