Never have I EVER dealt with a company like this before,
From the beginning they told me they wouldn’t hire me unless I did evenings which was very difficult for me, (I offered 6 days a week!) they lied and said “we’ll put you down for 1 in case of an emergency” and I foolishly agreed. They had me rota’d down 2 evenings a WEEK and when I tried to tell them I couldn’t do that the manager told me to go and work in M&S (I should have)
They operate on bullying tactics, scare tactics and intimidation.
They don’t tell you it’s a zero hour contract until you’re out in the field by which time you’ve already attended training and they threaten to make you pay it back if you leave (+£200) that’s how they get you to stay!!!
I asked a million times to reduce my hours because they had me out everyday and they wouldn’t , they wouldn’t listen , they didn’t care if you needed something but they were more than willing to listen if you wanted to pick up a shift!
Terrible communication, 10+ hour shifts being paid probably for only 7.5/8 of those! Exhausting hours, doesn’t show in pay!
If you’re sick they won’t take your calls , they won’t answer your texts or emails and then blame you for it! They make you feel TERRIBLE because now they probably have to do their job and actually go and do some calls being ‘on call’ and what not!
No travel time between customers, office staff move the calls of customers without telling customers, so we arrived when we think we’re on time just to be met with anger and worry because the customers think we’re extremely early or late.
If a member of staff tries to leave , unbelievably the office staff get nastier, “you’ll come back cause we’re the best” (I think they really believe this) and “you can’t leave us, we’ll always know where you go”
Making false phone calls to companies who have asked for a reference and withholding a reference for up to a month until threatened with unison action, meanwhile all of this aggression is aimed at the member of staff who wants to leave.
I have never been treated the way I was treated here and after a particularly nasty admission into hospital and being ignored by all at Bluebird, I was finally discharged and drove straight to the office and handed back my things and have never felt better about a decision in my ENTIRE life.
within an hour, I had a phone call from an employer at a new company I was joining saying they’d received an email basically trying to sabotage my employment there.... luckily my new employer just deleted it straight away as she’d found BB nothing but petty to deal with.
Please be aware.