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      Cadent

      Engaged Employer

      Cadent First Call Operative reviews

      2.5

      50% would recommend to a friend

      (9 total reviews)
      avatar

      Steve Fraser

      16% approve of CEO

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      3.0
      Mar 16, 2025

      It’s ok ish

      First call operative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Secure Employment Pay for legacy staff

      Cons

      Pay for new staff on Cadent G contract Shifts especially for FCOs don’t suit many people, certainly not family friendly

      avatar
      Cadent Response
      1y
      Hello, thank you for your review and for your continued service over the past 8 years. We're pleased to hear that you've found job security and value in your role. We also appreciate you sharing your thoughts on the shift patterns and pay, especially as these are important topics to so many across the business. Thanks again for taking the time to share your experience.
      2.0
      Jan 11, 2025

      DO BETTER

      First call operative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary has just about doubled and made it some what reasonable to provide for families and have a descent standard of living for the sort of work we do as this job basically salary should be over £50,000

      Cons

      Work life balance is non existent the business is slow to react to negative and is never dealt with and the business seem to throw money at problem when they arise instead of planning ahead

      avatar
      Cadent Response
      1y
      Thank you for sharing your feedback and for your long term commitment to Cadent. We're glad to hear that the salary adjustments have helped provide a better standard of living. We also recognise the importance of work life balance and growth opportunities, and we take your concerns seriously. Your feedback will be shared with the relevant teams to help us improve in these areas and continue to develop a better working environment for all colleagues. If you'd like to discuss further, please feel free to reach out to Jade.Wright@Cadentgas.com.
      3.0
      Nov 12, 2023

      Destroys you..

      First call operative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Left alone but help always available if you need it.

      Cons

      Call out and shifts are horrible. Guaranteed to be called out when on call so you can't fall asleep. Engineers driving around like zombies the next day. Impossible to book a holiday as you have to get shifts covered. Managers will authorize holidays booked in advance but you are still expected to try and get shifts covered. Job suits someone with no kids but if you have kids don't bother.

      avatar
      Cadent Response
      2y
      Thank you for sharing your feedback. We're glad to hear that you appreciated the autonomy in your role and the availability of support when it was needed. We understand your concerns regarding call-out shifts and their impact on work-life balance, especially for those with family commitments. Your suggestions regarding sleep time allowances and holiday scheduling are valuable, and we'll take them into consideration as we strive to improve our policies. Ensuring a healthy work-life balance for all our team members is a top priority, and your input helps us in this endeavour. If you have any further suggestions or concerns, please don't hesitate to reach out at jade.wright@cadentgas.com. Thank you.
      Viewing 1 - 3 of 9 Reviews
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