Computershare Application Support Analyst reviews

Abysmal salary raises. Expect <3% regardless of any accomplishments and perfomance, IF you receive one at all. Abysmal Management bonuses. Expect the lowest end of the salary range for a new position. Computershare will forego salary raises for all employees only to then spend hundreds of millions in stock buy backs. The CEO's unilateral 'return to office' decision did not allow for input from teams and overlooked regulatory and operational considerations that would justify such a decision, undermining collaborative efforts and destroying employee morale. The company fails to retain top-tier talent, high performers, due to inadequate compensation, limited growth opportunities, and an unsupportive people policies. In 2023, Computershare made significant changes to payroll and PTO accrual which hurt all employees by losing 1 week of pay and reduction in amount of PTO accrual on a monthly basis. Ultimately nickle and diming their own employees. The CEO's constant prioritization of shareholder interests over employee welfare underscores a fundamental disregard for all employees well-being and compensation. Filling vacant positions is a nightmare for management due to a bureaucratic hoops to jump through. Before Computershare purchased SLS, SLS was a well known and renowned company within the local community known for good salaries, bonuses, and employee satisfaction. After Computershare took over, they destroyed this reputation by eliminating 95% of bonuses, foregoing annual salary raises or absolute minimal raises, and allowing executives from Computershare to make business decisions for a business that they had no experience in, leading to financial losses and broken relationships with clients.

As is common with most support teams, bau work can get stalled when priority 1 issues occur.