Concentrix Inbound Customer Service Advisor reviews

2.2

42% would recommend to a friend

(11 total reviews)
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Chris Caldwell

81% approve of CEO

14% positive business outlook

Reviews by job title

11 reviews
4.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Concentrix provides competitive salaries along with attractive benefits packages, which often include healthcare and transport.

Cons

Some employees have reported that the workload can be demanding, especially during peak seasons. Meeting sales or performance targets can create pressure, which may be stressful for some

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Concentrix Response
1y
We really appreciate your constructive feedback. We’re delighted to hear that you appreciate our competitive salaries and benefits packages, including healthcare and transport options. We strive to offer comprehensive benefits to support our employees' well-being, and we're glad to see that our efforts are making a positive impact. We understand that the workload can be demanding, especially during peak seasons. Your advice is valuable to us, and we're continuously working on strategies to balance workloads and enhance support during high-demand periods. Our goal is to create a supportive environment where our team feels motivated and valued. We always promote a healthy work-life balance. At all times, and we encourage our staff to visit our Employee Assistance Program in South Africa via the Concentrix CORE page using this internal link: https://mycnx.concentrix.com/sites/ to find support for your concerns, as we would like to support you on this. We’re here to help and improve your experience with us. Thank you for your contribution to Concentrix!
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