- Glacial to execute (and often misses the boat due to this)
- When execution happens, it's not done well and is solely top down by incompetent management
- No pshycological safety or intellectual curiosity - this leads to the teams running the same plays that maybe worked 5-10 years ago (purely relationship focused), and not to mention, you musn't question any decision - people just want to "do work" no attachment to an actual problem/value to be solved or strategic direction.
- Many leading IC's have departed due to this culture and it's endemic, new hires often shocked by ways of working and the 'look good don't do good' culture.
- Quota attainment is shocking, core product is sold to laggards and won't exist in 5 years. Any smart customer or prospect outgrows the solution rapidly yet the teams lack of understanding of the wider ecosystem means they'll sell the farm just to keep them for another year
- No focus on growth, tenure is rewarded. Lot of smart ICs trapped by truly truly awful management (not even in a malicious way mostly, just an apathetic shrug and low performing mindset)
- Its run like the public sector, not like a high growth SaaS company, probably why its not high growth (Shocking YoY numbers, artificially inflated by 2 acquisitions)
- It's the epitome of a hyped covid darling child VC business - all shirt, no trousers - and brother the tides starting to go out!!
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