Question 1

Is Costa a good company to work for?

Accepted Answer

Costa has an overall rating of 3.4 out of 5, based on over 5,424 reviews left anonymously by employees. This rating has been stable over the past 12 months. 54% of employees would recommend working at Costa to a friend and 35% have a positive outlook for the business. The best reviews about Costa have been left by employees working as Barrista, Server, Hostess, and Cook, Waitress and Barrister.

Question 2

Does Costa pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Costa employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Costa. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at Costa?

Accepted Answer

54% of Costa employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Costa 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Costa?

Accepted Answer

Barista (2816), Barista Maestro (311), Cashier/Barista (222), Store Manager (155), Assistant Manager (127), Barista Maestro Skilled (85), Manager (78), Team Leader (55), Supervisor (52), Barista, Shift Supervisor (50), Cafe Barista (36), Skilled Barista (20), Barrista, Server, Hostess, and Cook (19), Area Manager (17), Customer Service (16)

Question 5

What are the pros of working at Costa according to real employee reviews?

Accepted Answer

"Fun and good pay for all ages" ((in 332 reviews)); "Lots of overtime opportunities and free drinks on shift and 50% off food on shift." ((in 304 reviews)); "Good place work, free coffee" ((in 257 reviews)); "Great team members and team focused attitude." ((in 209 reviews)); "The staff are friendly and welcoming which makes working so fun and easy to come to work." ((in 194 reviews))

Question 6

What are the cons of working at Costa according to real employee reviews?

Accepted Answer

"management is poor and inconsiderate" ((in 336 reviews)); "Expected to work long hours and any hours you work extra you dont get paid." ((in 312 reviews)); "Sometimes can be very bad if you have a bad manager" ((in 176 reviews)); "Low salary and not flexibility" ((in 79 reviews)); "Short breaks or sometimes you may get them an unreasonable times (start of your shift) since it’ll be too busy to have one later on" ((in 61 reviews))

Question 7

What Costa locations have received the highest employee ratings?

Accepted Answer

Londonderry County Borough, Uxbridge, Cobham, Bolton, Stafford, Sunderland, Kingston upon Hull, Warwick, Warrington, Preston

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great

Free coffee and guaranteed hours, but understaffed and unsupported

Free coffee and discounts can't offset poor schedules

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