How do employees rate Costa?

Employees rate Costa 3.4 out of 5 stars based on 5,164 anonymous reviews on Glassdoor. In 2017 , Costa employees have voted their company to be one of Glassdoor’s Best Places to Work.

How can I get a job at Costa?

To get a job at Costa, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Costa and prepare for tough questions.

Do people recommend working at Costa?

Overall, 54% of employees would recommend working at Costa to a friend. This is based on 5,164 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Costa?

68% of job seekers rate their interview experience at Costa as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Costa.

How do employees rate the business outlook for Costa?

35% of employees think that Costa has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Costa

Costa Snapshot

3.4

based on 5,119 ratings

54% would recommend to a friend

Philippe Schaillee

56% approve of CEO

1 OfficeLocations

Mission Reimagining Coffee experiences to make a difference.

Description At Costa Coffee, we’ve been crafting with heart and changing the coffee game since 1971. Now part of The Coca-Cola Company, we proudly operate in over 50 countries, and we’re still growing! And we’re much more than our beloved stores. Consumers all over the world can now enjoy Costa Coffee in our Ready-To-Drink range, our innovative self-serve machines, including Express, or our thriving At Home offering. And let’s not forget our global partnerships that help us trailblaze new markets and spaces every single day.

Here at Costa, we’re all about reimagining coffee experiences to make a difference.*** Along with our growth ambitions, we really do care about the communities we serve. From local charity partners, to coffee farmers and our much-loved Costa Foundation, making a difference is part of who we are.

At the heart of our culture are our values: discipline, passion, warmth, courage, and trust. We are Disciplined to Deliver, have a Passion for Progress, we Win with Warmth, have the Courage to Challenge, and are Trusted Team Players. For us, it’s about creating a supportive and inclusive environment where everyone can be themselves, take on new challenges and enjoy some amazing career experiences.

Sound like your cup of coffee? Take a look at our latest opportunities at https://costacareers.co.uk/

Life at Costa

Why work with us?

Our Culture

Costa Foundation & Community

Our Story

What We Offer

At Costa Coffee, we believe in living life with heart. And to do that, we need to show up as our true selves. That means working in a culture that acknowledges, understands and embraces the unique ingredients that make us who we are.

Our People Promise

Powered by our global growth journey (to inspire the world to love great coffee) we embrace taking risks and pushing our capabilities to new levels. Joining us comes with the promise to always work with heart. Your journey may come with twists and turns, but you'll always be able to do your most ambitious work here, stretching your skills to work alongside our global partners and passionate, warm people.

Our values and behaviours

At our core are our five values. We are Disciplined to Deliver, have a Passion for Progress, we Win with Warmth, have the Courage to Challenge, and are Trusted Team Players. They are the foundation of our business, guiding our culture, decisions, and the way we behave, making sure we always do what's best for our teams and consumers every day.

DE&I

Diversity, Equity and Inclusion (DE&I) is about respecting individual differences and recognising that they can be our strength. It’s about consciously seeking diversity of views, experiences and backgrounds, and encouraging inclusive practices that create fairness and remove barriers. It’s how we make decisions with the right input for better outcomes.

Company updates

Costa

1y

Here at Costa Coffee, we are what we craft. We know the festive season isn’t made by magic alone. It’s the hard work, dedication and craft of our teams that makes it happen. If you’d like to be part of a team that puts smiles on faces and serves up great coffee, then check out our open positions and apply today! ...Show more

costacareers.co.uk

Search and apply | Costa Careers

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Photos

Costa awards & accolades

Rate My Apprenticeship Top 100 Employers 2024-2025, Rate-My-Apprenticeship, 2024
Best Procurement Transformation Programme, CIPS Excellence in Procurement & Supply Awards, 2024

Glassdoor Awards

Best Places to Work

2017 (#50)

Connect with Costa

Jobs at Costa

Employee reviews at Costa

Costa has an employee rating of 3.4 out of 5 stars, based on 5,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Costa employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Employee reviews

BaristaCurrent employee

5.0

great

Costa

Costa Snapshot

Life at Costa