Pros
The benefits are decent but do no outweighs the extensive negatives. The people you work with are good but that's not a pro for Allstate. It's the only reason the place is still open
Cons
Pay is a joke, they pay as low as they can for this role. The job is extremely tedious & never gets easier. It's constant calls/chats with the same issues over & over. The systems used are all terrible, it's like a time warp to the 90's with the programs used that always break & never work properly. You cannot get promoted unless you brown nose & fit into the toxic lies atmosphere. Leadership, I say that loosely, do nothing for staff, everything is pushed under the rug & you cannot say anything negative. Metrics & expectations for the role are extreme & add in the awful pay, it's downright rediculous what it asked of you. PTO is near non existent to get, they fight you because they have no staff & new staff don't stay. The difference in the Strabane roles than Belfast is severe. I wouldn't wish this job on my worst enemies, if Strabane got another place of work who treated staff fairly, Allstate would be empty. Avoid at all costs