Employed as a HR Administrator when it was clearly a call centre position - volume of calls not explained during application process.
Managers have delusions of grandeur and speak to you like you're a piece of dirt.
Got shouted at down the phone for a living. Abuse towards staff is not tolerated in other businesses but at Amey, it's accepted.
Other HR teams were providing poor service - i.e. not responding to an employee's queries untill 3 weeks later. We would then have to take grief on the phone for their mistakes.
Zero opportunities to progress, training to further knowledge/career not offered. Promises made my management which were never kept. (I found this ridiculous as it was my job to answer queries on a wide range of HR issues)
From what I could see, employees were being treated badly across the business. Managers have too much power and HR have absolutely no power, it is a terrible system.
