Brilliant agency for great work/life balance - Senior Account Director BORN SOCIAL Employee Review

5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Being a parent in an agency can be a tough balance, and too often the support just isn’t there. That’s not the case at Born. Their approach to supporting parents is genuinely progressive, with flexible working hours, supportive colleagues, and an understanding management team. In previous agencies I was tied to rigid office hours with little flexibility. Born is miles ahead. They champion a healthy work–life balance and actively create a culture that gives you the time to make the moments that matter, count!

Cons

I do not personally have any cons.

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BORN SOCIAL Response
9mo
Thanks so much for taking the time to share your feedback about your experience of Born. We couldn't be more pleased to hear that our flexibility and understanding is so valued. We know the juggle is very real for our parents and carers so we definitely want to do what we can to make it possible! If you think of any cons, please let us know.

Explore other reviews about BORN SOCIAL

3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Young and dynamic super cool projects

Cons

Too many slacks messages? Groups and subgroups and could improve communication

4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented team mates, ambitious company goals, big clients, good benefits, kind and inclusive culture, good feedback culture and people management. I had a great time working with the teams I was in and met loads of great people. Potential for amazing ideas and executions

Cons

Bad processes are holding the creative ideas back and wasting time and money, There is a lot of talk about changing structures but no real evidence of the change. There are redundancies in resourcing but that is the weakest in terms of the work being split up efficiently and executed. Briefing is unclear and not set up for collaboration and then people want to shift the blame. Creatives are super talented but the production process doesn’t allow for the work to be at the level they want it to be. When a client has to much money they dictate unreasonable asks and there isn’t enough push back. The work suffers and people get burnt out. Personally I didn’t get a lot of satisfaction from the work

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BORN SOCIAL Response
5mo
Hi - we really appreciate you sharing such thoughtful feedback. You make some good and fair points around tension between process and output. It's a challenge most agencies grapple with, especially as they scale too 200 . As you've mentioned its something we've been candid about really focussing on in the second half of this year and this work is definitely starting to pay off. Thanks again for your review - especially for all your positive words on our ambition, people and culture. We agree on that too!
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