Hard to scale a tech business so reliant on manual process - Anonymous employee Blacklane Employee Review

2.0
Jul 20, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Diverse crew - People focussed culture - Interesting space

Cons

- The business is revenue focussed without a strong product foundation - Lack of scalability and automation - Huge manual operation behind the scenes - Reluctance/inability to apply tech to solve problems

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Blacklane Response
3y
Hi, Thanks for taking the time to provide your feedback. We’re glad that you’re enjoying our company culture and the diverse work environment we have created, and that you recognize all our efforts to preserve it and to constantly improve it. Thank you for the valuable suggestions. We are working hard on making our organization better and more efficient while securing the latest market trends. The company's annual OKRs are a testament to this. If you’d like to get in touch and share your feedback in more detail or if you have suggestions about how we could improve, please reach out to career@blacklane.com. Blacklane People and Culture Crew

Explore other reviews about Blacklane

5.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Global and small at the same time, room for growth, open to ideas

Cons

Not flexible enough with work site. Work from home would be totally feasible.

4.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, remote work, free insurance, and team culture

Cons

Heavy Micromanagement by some of their management that drives people away

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Blacklane Response
2mo
Thank you for taking the time to share your experience at Blacklane and for highlighting all those positive aspects that have the right impact on your day-to-day. We’re continuously working on developing our leaders and on how we manage distributed teams, and your feedback helps us see where we need to improve. If you’re still at Blacklane, we’d encourage you to share more details through our internal feedback channels or directly with the People team, so we can address these situations more directly and constructively. Thank you again for your honesty and for helping us continue to improve as a company. Warm regards, Tamara Menendez, Head of Talent Acquisition
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