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      Blacklane

      Engaged Employer

      Blacklane reviews

      4.0

      75% would recommend to a friend

      (177 total reviews)
      avatar

      Jens Wohltorf

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Senior management

      3.8

      Compensation and benefits

      Blacklane has an employee rating of 4.0 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blacklane employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

      Ratings by gender

      Reviews by job title

      177 reviews
      1.0
      Jan 2, 2019

      Too reactive, badly paid and disorganized.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The building itself is wonderful and there are some truly great people working there. The push on L&D last year was great initiative from the People team. There's Tischtennis and beanbags?

      Cons

      The salaries are extremely low, not just a couple of k, but easily 30-40% lower than industry standard. Very reactive and disorganized, such as throwing themselves at new business without the forethought to hire the staff to manage it in the first place. Big reluctance to invest in even basic software & infrastructure, and the laptops are quite literally falling apart. Blatant sexism, very little chance of career progression and huge levels of unpaid overtime.

      5.0
      May 6, 2026

      Caring culture and huge ambition, with good opportunities to have impact

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a company with a genuinely caring culture and huge ambition, which is a great combination. The core values of care, drive and excellence ensure that we move at pace, are relentless in ensuring high quality of service and really take employee and partner care seriously. The size of the organisation is just right to be able to give all employees opportunity to have meaningful impact and to drive change.

      Cons

      Not all processes are as slick as they could be and we do change our mind from time to time, but I think that is the nature of businesses at our scale and lifestage.

      avatar
      Blacklane Response
      1mo
      Thank you for taking the time to share your experience. We are glad to hear that you see Blacklane as a company with both a genuinely caring culture and strong ambition. It is especially meaningful to hear that our core values are felt in a real way, and that they help create an environment where people can have meaningful impact and help drive change. We also appreciate your honest note on processes and the fact that, at times, things may not feel as smooth as they could. As a fast-paced organization that continues to grow, we continue improving how we work so that our processes support the quality and ambition we hold ourselves to. Warm regards, Tamara Menendez, Head of Talent Acquisition
      2.0
      Jul 20, 2022

      Hard to scale a tech business so reliant on manual process

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Diverse crew - People focussed culture - Interesting space

      Cons

      - The business is revenue focussed without a strong product foundation - Lack of scalability and automation - Huge manual operation behind the scenes - Reluctance/inability to apply tech to solve problems

      avatar
      Blacklane Response
      3y
      Hi, Thanks for taking the time to provide your feedback. We’re glad that you’re enjoying our company culture and the diverse work environment we have created, and that you recognize all our efforts to preserve it and to constantly improve it. Thank you for the valuable suggestions. We are working hard on making our organization better and more efficient while securing the latest market trends. The company's annual OKRs are a testament to this. If you’d like to get in touch and share your feedback in more detail or if you have suggestions about how we could improve, please reach out to career@blacklane.com. Blacklane People and Culture Crew
      Viewing 1 - 3 of 177 Reviews
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      ReviewsBlacklane reviews

      Glassdoor has 228 Blacklane reviews submitted anonymously by Blacklane employees. Read employee reviews and ratings on Glassdoor to decide if Blacklane is right for you.