Honestly, shocking - Quality Assurance Bupa Employee Review

1.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home. Free tea and coffee

Cons

You're a bum on a seat, pay is rubbish. No real bonus despite boasing record growth and underlying profit. Effective pay cut since covid started as they don't raise wages with inflation. Do not act with employees bests interests at heart. Complex job, bad systems, poor management and toxic environment. No care for their employees. Secular and isolated roles with no variation unless you're willing to do more work with very little pay off. Penalised for when their systems impact teams. Expected to undertake work outside of your role to support frontline as they fail to recruit properly and attrition is so high on the front line due to the complexity of the job and poor pay. Push people out so they can recruit lower paid staff, almost systematic redundancies which result in addition pressure to the business. Having to work past house just to hit targets. Lots of work, no thanks for it in a meaningful way. Just a quick thanks before being dumped with the next lot of tripe. Pay has consistently been raised as a bone of contention and yet nothing is done about it. Everyone wants to escape the place.

Explore other reviews about Bupa

5.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Company was very generous with benefits and perks. Nice office location; a bit far south, but once you arrived, it was nice.

Cons

Changing leadership strategies have caused massive brain drain and offshoring.

3.0
Sep 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Progression opportunities are available at times

Cons

Restructuring for the last 12 months, being kept in the darl

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