Enjoyable team environment with decent pay and training resources - Customer Team Member (CTM) Co-op Employee Review

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Coop being part of the community. Decent rate of pay. Good if you have a great team to work with, which I do. Decent amount of online training modules and have a "How Do I" system where if you are unsure of how to do anything in the Coop, you will find it there. Also good training instore and shop floor when buddies up with a colleague. Good range of working shifts and shift requests granted with your store manager if needed. Ive only been working at Coop about 12 weeks but I am enjoying it so far. Career advancement is always available for staff if they wish to develop and train to be team leaders, store managers, etc.

Cons

Late closing, which im not keen on as im getting older and get tired beyond 8pm, and shop closes at 10pm. Shoplifters, no matter how observant you are, its always going to happen at some point, but it gets disheartening with how many we have in our store (lots of alcohol is stolen and wish they were behind glass locked cabinets like other stores) and police are unable to come out for stolen goods under value of £200. Open Boxing Day and New Years day, should be closed for all to spend time with families. More staff should be rotad to help out on shop floor after deliveries.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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