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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Easy work, but limited career advancement options - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Jun 18, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your paid money Easy work

      Cons

      Not a career job unless you want to be a TL

      avatar
      Firstsource Solutions Response
      1d
      Thank you for taking the time to share your feedback. We are pleased to hear that you appreciate the timely compensation and find the work manageable. We remain committed to providing employees with opportunities for learning, development, and internal career progression across various roles.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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