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Firstsource Solutions

Engaged Employer

You stop feeling like an active member of society - Customer Experience Associate Firstsource Solutions Employee Review

2.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

You can rinse bonus occasionally till they nerf

Cons

The campaign managers are useless. Your not an individual. Absolutely asinine rules like only 1 hot and cold drink not 2 of the same etc

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Firstsource Solutions Response
5y
We are sorry to hear that your experience with us was not great. People centricity is one of our key values, and we want to have a helpful work environment for all our employees. We are proud that the vast majority of our employees enjoy a happy and fulfilling career with us. We encourage our employees to give us feedback in all stages of their employment with us through their HR team and Employee Survey so that we can continue to learn and improve the way we work. We wish your experience had been more positive and thank you for your feedback. Good luck with your future and we will continue to enhance and improve everything we do.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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