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Firstsource Solutions

Engaged Employer

Sales - Sales Associate Firstsource Solutions Employee Review

5.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly community helpful managers sociable

Cons

Unsociable hours, abuse on the phones, worked too hard for little reward.

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Firstsource Solutions Response
1y
Thank you for sharing your feedback. We’re glad to hear that you value the friendly community, helpful managers, and sociable environment at Firstsource. We understand your concerns about unsociable hours and the challenges of dealing with difficult calls. We are committed to supporting our colleagues through initiatives like training and mental health support, and we continue to review ways to improve work conditions and recognition. Your feedback regarding monitoring is noted, and we always aim to ensure a respectful and balanced approach to performance management. Thank you again for your hard work and dedication during your time with us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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