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      IAG Loyalty

      Part of International Airlines Group

      Engaged Employer

      IAG Loyalty reviews

      Has lost it's way - needs a significant shake up. - Partnership Manager IAG Loyalty Employee Review

      1.0
      May 7, 2026
      Partnership manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good Travel benefits -Bonus when paid -Central location (expensive travel)

      Cons

      - Lack of diversity in leadership, if you are not prepared to flatter and don't fit the right "profile", then forget it - Lack of transparency on pay and benefits - disparities between teams - New ventures misjudgement, untold losses due to launch of sub-optimal products leading to back-tracking and organisational chaos - Negative press coverage of change to Club (Extension gate etc.)

      Explore other reviews about IAG Loyalty

      2.0
      Sep 28, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are friendly, work life balance is flexible and the company itself has an interesting business model

      Cons

      Big divide between senior management and workforce which results in a toxic and disjointed company. People are not recognised, valued or trusted. Career progression is stagnant. No talent pool or career succession plans in place.

      9
      5.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and energetic feel. Fast paced so no day is boring, Office location is easy to get to. WFH and benefits are great.

      Cons

      Office space can be limited at times.

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