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      IAG Loyalty

      Part of International Airlines Group

      Engaged Employer

      IAG Loyalty reviews

      Rude, arrogant and backward management. Avoid - Anonymous employee IAG Loyalty Employee Review

      1.0
      Feb 18, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Working hours somewhat flexible and opportunity to work from home one day a week. + Avios when you pass probation (equivalent to about £2) + Free minibus to town centre?

      Cons

      Misguided management who will appraise you on your personality and not your work performance. If your face doesn't fit and you're not skipping around the office, you'll score low at Avios by a manager who's not afraid to raise his middle finger at employees. If you're not good at your job but say the right things, you'll do well.

      Explore other reviews about IAG Loyalty

      2.0
      Sep 28, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are friendly, work life balance is flexible and the company itself has an interesting business model

      Cons

      Big divide between senior management and workforce which results in a toxic and disjointed company. People are not recognised, valued or trusted. Career progression is stagnant. No talent pool or career succession plans in place.

      9
      1.0
      May 7, 2026
      Partnership manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good Travel benefits -Bonus when paid -Central location (expensive travel)

      Cons

      - Lack of diversity in leadership, if you are not prepared to flatter and don't fit the right "profile", then forget it - Lack of transparency on pay and benefits - disparities between teams - New ventures misjudgement, untold losses due to launch of sub-optimal products leading to back-tracking and organisational chaos - Negative press coverage of change to Club (Extension gate etc.)

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