Apr 3, 2019
Investigo Response
7yWe are disappointed to hear your experience at Investigo hasn’t been a positive one. We hope you took the opportunity at your exit interview to provide feedback and share some of these frustrations. If not, then our CEO would welcome the opportunity to sit down with you and discuss further. We feel we need to address your comments on Glassdoor reviews. This is categorically not true, we do not approach people for ‘positive’ reviews – yes, we (our marketing team) ask regularly for reviews at key milestones in an individual’s Investigo career but at no point do line managers stand over people forcing them to write positive reviews. Feedback and constructive criticism is encouraged and we take all feedback seriously and action areas that we can see need addressing. We are constantly looking to improve.
We have an extremely high expectation of our people and unfortunately not everyone makes the grade. We have an excellent L&D team, which provides each team a dedicated resource, along with managerial/team support and regular lunch and learn sessions. Last year we introduced Open Blend, a mentoring platform to help improve employee wellbeing, so there is a fantastic support network here – but like with anything though the effort and contribution needs to be two way.
Our culture remains our priority and the number one reason people cite for working for the business, which you will see throughout all of our reviews, as well as the countless ones from previous employees. I can only summarise this response by the fact that your time at Investigo has obviously come to an aggrieved end and which is perhaps why the Invesitgo you describe is not a true representation of a business that many people love and are truly passionate about.