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LanguageLine Solutions

Engaged Employer

Working for Language Line Solutions is modern day slavery: - Interpreter LanguageLine Solutions Employee Review

1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- flexible work from home - good experience in community interpreting

Cons

Shambles and disgrace of a company! Working for Language Line Solutions is modern day slavery: very poor pay (often less than a minimum wage due to waiting times), no supervision, lots of technical glitches and bad line, rude customers. LLS don't appreciate you at all - you're just an interpreting machine. They'll totally exploit you with high pressure and stressful phone calls for an absolute pittance! They charge clients extortionate rates but pay you a small fraction of that. Shame on you Language Line! I honestly don't know who writes these glorifying reviews about them - must be total fakes. No person with a sound mind would write a good review about Language Line unless they agree to be a slave.

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback. Interpreting can involve unpredictable, high-stakes situations, which are an inherent part of the role. While we recognize these challenges, we have dedicated teams in place to support interpreters with technical, scheduling, and performance-related concerns. Our compensation is reviewed frequently and remains consistent with industry standards. We appreciate your input and wish all the best in your future endeavors.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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