Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 529 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 152 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "Poor management indeed." ((in 95 reviews)); "No pay for time off." ((in 33 reviews))

What are the top reviewed LanguageLine Solutions locations?

London , Manchester , Liverpool , Leeds , Newcastle upon Tyne , Birmingham , Sheffield , Hull , Lewisham , Kingston upon Hull , Leicester , Truro

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jul 1, 2016

LLS London

Interpreter

Recommend

CEO approval

Business Outlook

Pros

The payment is on time and they have an attractive location.

Cons

Arrogant and insensitive staff with no ethical knowledge of the profession = no respect for interpreters. The bookings self-assignement online makes the job being a rase roulette. Low paid and they do not pay for the travel costs and time. Sometimes they book you for 1 hour under one patient name and pull you do two interpreting jobs for two patients, saying 'you have been booked for one hour' - they pay for one job. Big speaches at the begining and at the end very low quality. Apparently they are very proud about being placed in Canary Wharf. Don't delude yourself.

1.0

Feb 23, 2018

Very bad expdrience.Avoid

Freelance interpreter

Recommend

CEO approval

Business Outlook

Pros

No good reason as damaging the reputation of interpreter and doesn't help the clients.

Cons

Lowest rates in the industry. Bad and unfair aptitude towards employees.

1.0

Apr 29, 2019

Not a nice company to work for

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good social activities, decent pay for managers

Cons

Not made to feel welcome if you are not one of them. I have been bullied by a whole team but no use complaining because HR will not believe it is bullying. Some Executive team members are too friendly with some managers so I don’t feel I can lodge a complaint. I know at least one employee who was bullied by the line manager who resigned recently. Too much mollycoddling of some staff members and excuses their rude and obnoxious behaviour.

Viewing 1 - 3 of 2,168 Reviews

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