Pros
Free tickets and annual passes My team are all lovely people and super relaxed
Cons
Where do I begin… The company has gone through 2 huge restructures in the space of 6 months within the marketing team. Some people who were made redundant in April but managed to find a role to come back into, have now been made redundant for a second time. The HR team are dreadfully disorganised- easily the worst HR team I’ve ever experienced. The process regarding redundancies was so ill-thought out, and fully disregarded people’s emotions, feelings and anxieties. Constant rumours and a lack of transparency from above made it so much worse for everyone. They’ve cut roles left right and centre, but the ways of working and processes have not changed, meaning people have picked up the workloads of multiple people, with no additional pay, support or change happening to ensure workloads reduce. People are currently leaving in their droves and they’re losing some fantastic talent. The company loves to start projects and initiatives and give no investment towards them. Then, when you’re unable to deliver the results they expect, you’re questioned ‘why’. Perhaps if appropriate resource and investment was provided, you might see the value you’re seeking. The attractions are under-invested in, ageing, and poor value for money. There’s a revolving door of senior leaders. My team has had 5 different directors in the space of 12 months. Each time brings more chaos, confusion, new structures, new strategies. There’s no clear long term vision or strategy that’s well communicated to teams. No one has an idea what we’re aiming for or what we’re actually working towards. You’ll rarely hear from or see senior leaders or the CEO. Previously, under the last CEO, you’d hear from him and the senior leadership team constantly. The old team cared deeply about making this the best place to work and the guest place to visit and it really showed. There was a really nice ‘feel good’ factor and atmosphere in and among the teams. It felt like we were going places. The current leadership team care only about reducing cost, increasing revenue, and not giving anyone or any thing the tools, investment or resource to make an impact.