Flexible shifts and a friendly team, but demanding work - Customer Service Assistant Morrisons Employee Review

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts and working hours. Friendly team environment. Good staff discount and benefits. Variety of tasks throughout the day. Opportunity to gain customer service experience

Cons

Includes evenings, weekends, and bank holidays. Can be physically demanding (lifting, standing, walking). Busy and sometimes stressful during peak periods. Dealing with customer complaints can be challenging. Limited salary progression without moving into management.

Explore other reviews about Morrisons

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, great attitude, great staff

Cons

The pay is very much rubbish

1
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Morrisons Response
1y
Thank you so much for your feedback, these reviews are really important to us so we appreciate you taking the time to give us such great insight.
2.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Free food occasionally and coworkers were nice

Cons

High turn over rate. Stressful environment

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